Business ProfileforUnited Settlement

At first everything seemed great, their fairy tails of resolving my financial hardship was fantastic, *********** were on autopay and I never missed a payment, this was in June, then the first red flag, phone appointments, they knew I can only accept calls at noon pst and only have a half hr for the phone conference, so after about two weeks of receiving calls at the wrong time we finally got on the phone with a creditor, but they were a month off so we set a date to try again in a month. For weeks I got calls to set that conference almost every day when there's nothing that could be done for a month, why? I almost lost my job for returning to work late because of these calls, not cool, then the scheduled day comes around... nothing. Not a **** thing. Until a different account comes up and a settlement already agreed upon, I'm ecstatic! Month goes by I'm getting blown up"they haven't made the payment " " the company that you're working with is not paying as agreed, we need a payment" now that account is charged off. Still, I make my payments, why hasn't united settlement made the payments? Why? I don't want an excuse I want payment receipts immediately or I want a full refund! My credit score has tanked and I cannot afford to eat without having to donate plasma just to buy Ramin noodles yet I kept making payments and u.s. hasn't made one! So, I am closing my bank account, and will not make another payment UNLESS I am provided with proof that a payment has been made. If that is not supplied than I need a FULL refund because at this point its FRAUD and I don't believe I want to waste either of our time pursuing in court since I'm being threatened with court already because they arnt doing what im paying for! This is not okay to turn someone's life upside down by failing to hold true to your promised CONTRACT. Im about to loose alot due to your failures and im COMPLETELY unsatisfied and disgusted