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Business Profile

Business Promotion

Rewards & Incentives Online Fulfillment Systems

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Promotion.

Complaints

Customer Complaints Summary

  • 29 total complaints in the last 3 years.
  • 13 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/05/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My *********** received an offer from "Travel Time" to attend a travel seminar at which we would receive a travel voucher for 2 round trip airline tickets and 2 nights in a hotel. We attended the seminar (very sketchy hard sell for a travel club by Spartan Odyssey) and received a "voucher" which instructed us to "redeem online" by a certain date and then the tickets could be used for as long as a year. I tried to redeem the voucher before the deadline at "rewardsandincentives.com" as instructed and keep getting a message that my voucher has already been redeemed under a different email address. I never redeemed it, plus I tried every email address I have just in case, and kept getting the same message. There is no number or way to get any help. So obviously this is a SCAM. Luckily we didn't spend any money with these crooks but did waste a couple of hours of our time.

    Customer Answer

    Date: 12/30/2022

    Better Business Bureau:

    At this time, I have not been contacted by Rewards & Incentives Online Fulfillment Systems regarding complaint ID ********.

    Sincerely,

    *************************

  • Initial Complaint

    Date:11/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My disabled *********** drove 73 miles on a Sunday afternoon to attend a Traveling seminar. And since they had only called me the day before, they promised us an extra FREE trip on top of another FREE trip with airfare, also $500 FREE cert for 20 $25 discount vouchers for just coming to the Travel Seminar.The Travel Seminar lasted 2 hour's & then another 30 minute's trying to get us to buy there SCAM Travel packages.Then when I went into their website to activate my 3 gifts for just going to the seminar, I found out it was all a big SCAM.I went to the site the paperwork told me to go to, to activate my 3 gifts. The 1st one was for a FREE certificate for $500 worth of 20 $25 cash discount vouchers for thousands of restaurants. Then it wanted my credit card number so they could charge me a one-time activation fee of $19.95. So of course I wouldn't add my credit card #, so it wouldn't activate me.Then 2nd I tried to activate our FREE 2 round-trip airfare with 2 nights hotel accommodations. It wanted my credit card number to charge a $50 activation fee & then it was going to cost us $199 per person for the FREE trip.Then 3rd I tried to activate our FREE 7 nights Luxury Resort ************ kept saying I already activated this trip with my internet ID & asked me to activate with another ID.We had to drive 73 miles to go to this seminar & that was one way & with gas costing so much, we were out all that money. And 2 1/2 hour's of our Sunday we could of spent with our Grandkid's, instead of having a scam pulled on us or I could of done nothing, which would of been better than wasting our whole Sunday afternoon.I'm so dang mad & mostly for making my disabled husband go that far & for him to have to sit there that long for nothing. If it wasn't so far & if I didn't have to stay home with my husband, I would go back to the place they held the *********** would warn EVERYBODY that they are a little life scammer. And I sure would tell them a few un-Christian thing's.

  • Initial Complaint

    Date:09/23/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a certificate for two night stay in **********. I reserved my dates pay the $135.00 fee. When it came time to confirm my dates of stay, I was told they were unavailable and I would be issued a refund. As of today I have not received a refund but I did receive an email telling me if I wanted to spend more money for a longer resort in a different area I could reserve that I declined it and requested a refund and still have not received it.

    Customer Answer

    Date: 10/18/2022

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Rewards & Incentives Online Fulfillment Systems has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    *******************************

Rewards & Incentives Online Fulfillment Systems is NOT a BBB Accredited Business.

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