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Business Profile

Battery Supplies

Batterysharks.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Battery Supplies.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    At this time, I have not been contacted by Batterysharks.com regarding complaint ID ********.

    Sincerely,

    ****** ******

  • Initial Complaint

    Date:01/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Better Business Bureau:

    At this time, I have not been contacted by Batterysharks.com regarding complaint ID ********.

    Sincerely,



    *******************


    in determining how well a battery will "turn over" an engine in very cold weather. CCA is how batteries are rated, tested and marketed and is specified by engine manufactures. My engine, is 1049cc 4 stroke, snowmobile which requires 310cca. This is why I purchased a battery which was specified to be 310cca by **************. It is not.In addition to the the low CCA, you will see in the picture, a test result entitled "Health" which is only 84%. This should be 100% for a new battery. But clearly it is not. The 84% health test is most likely a problem with one or more of the cells in the battery not being able to provide the specified CCA. as specified.I have tried to reason with ************** about these facts but they remain adamant in their unwillingness to help **** want full refund from ************** in amount of original purchase price *****. In addition I want a postage paid, return ticket. I"m pleased to return the battery in the same condition it was received by me.

  • Initial Complaint

    Date:10/11/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a battery on 10-04-2022 for around $38.00 and its been 5 days since ordering and I have not received a confirmation email of purchase, I cannot locate my package to track on their website, the company does not answer phone calls and will not not allow me to send an email via error on their website. After reading many reviews which I should have done before buying, I realize I have most likely been scammed and all I would like is a refund of my money.

Batterysharks.com is NOT a BBB Accredited Business.

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