We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Computer Repair

G7 Computers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Reviews

Customer Review Ratings

4.9

Average of 192 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • James P

    Date: 10/03/2022

    I wanted to give a follow up about my complaint with G7 Computers. After leaving my review they promptly got in touch with me and we now have an open dialogue. When I have a question they have been very punctual about getting back to me. And they are working with me to rectify the issues with my ECM. They have offered to look at it again so I will be sending it back. I am very happy with their offer as I couldn’t ask for anything more.

  • James P

    Date: 08/22/2022

    On May 11,2022, I called G7 Computers to explain a problem I was having with the ECM from my 1988 Corvette, after 2 different GM mechanics came to the same conclusion. The person who I spoke with said they would look at it and then they sent me their Order Form For Service, which I filed out. On May 13, I sent them my ECM with the required paperwork with details of what the problem was, it would crank and pulse the injectors once, and I included a check for $225. About a week later I received my ECM back with no receipt or description of what was wrong with it. Scratch marks on the screws and case showed it was taken apart. I called G7 to find out about a receipt, because how can I have a warranty it I can’t show they worked on it, and I wanted to know what they found was wrong because it still has the first problem but now it doesn’t crank. Did they do something to affect the VATS (vehicle anti theft system)? I have called countless times, about 3 times a week for the first couple of weeks, I left messages, sent emails and I still call twice a week for the heck of it, just to see if they would pick up the phone, which they don’t. But they had no problems cashing my check on May 20, 2022. Needless to say, this is not very good customer service and as of right now I would never recommend this company to anyone else in the future, and a bad review seems to go farther than a good one sometimes. I have not been able to drive my car this summer. If something can be done, maybe a refund because I would not trust them to “fix” it again, if not I will definitely let anyone that I come across, how I was treated by this company, and I’m back to square one with trying to get my ECM fixed or replaced. Thank You with any help you can give me with this matter.

G7 Computers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.