Customer ReviewsforNewsday, Inc.

Have to fight for lowest rates. Must call multiple times.

Unfair, possibly illegal billing practice. Backdated subscription period due to returned check. My bank states check was never presented for payment plus I have a line of credit to cover all checks.Was advised via telephone that the back dating of the bill was to cover returned check fee of $15.00. Check submitted for payment ,which they claim was returned for insufficient funds, was to cover Subscripton Period from 6/22/2023 to 8/25/2023. New bill was sent to with subscription period of 6/17-2023 to 8/11/2023. This is unacceptable.

Ive been a value customer for a long time, I never had a problem until they started to take money from my credit card without telling or notifying me.At one point my charge was $91:00., my next payment was $6:00 more. I thought these were increases so I didnt think it was to bad..When my price went up to $127.95 I made a dispute with my bank Citibank. While the dispute was going on Newsday tried contacting my credit card.When I started the dispute I also notified my credit card company as to what was happening with a dispute.. At no time did Newsday tried to call me.,After trying to get the money from my credit card I closed my account. Many times I tried to call Newsday, nobody picked up..It took Citibank almost 7 months on the dispute claiming they werent able to contact Newsday. They ended up giving me the money back to my account. It wasnt until I heard from you that I owed on or about $196.00. I called your company and one of the representatives I spoke to asked me if I could make 3 payments of $68.95 from January 2023 to March 2023. I agreed and said I no longer wanted to subscribe with Newsday. When you sent me more charges they claim I owed them. I had no knowledge of these charges and at no time did Newsday contact me.

I had no idea how much I was paying as they kept increasing the price without letting me know. Each customer pays different amounts Terrible I was paying **** per year for this garbage

Online subscription be careful raise prices without notification. Dont sign up fir EZ pay . My fault for not checking credit card but charging 55 dollars a month for online online is criminal. Most paying less then 30 dollars.

I would give no stars if I could because of their delivery or should I say NO DELIVERY and customer service. They are the absolute worst I have ever encountered. Even after getting home delivery for 25 years I got no satisfaction when I didnt receive my paper for a few days. They actually were arguing with me. Crazy!!

I would give no stars.Overpriced.Inaccurate news all too frequently.On-line edition is frequently unavailable.Long Island needs another local newspaper.This paper pales in comparison to Newsday of yesteryear.

**************** is awful and customer service is a joke. You cannot get anyone to pick up the phone or call back

2 out of the last 3 weeks I've had to call for my paper. Last week I had to call twice because they didn't deliver by 11am lije they were supposed to. So far today I called at ****am. I only get Sunday paper. How can you deliver the first week and then forget the next 2 weeks. I am supposed to get the delivery for the next 23 weeks. Am I supposed to call 23 more times?

Biased paper, keeps publishing school report cards which compare districts without explaining the cause of disparities.