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Find a Location

West Herr Chrysler Dodge Jeep Ram of Lockport has 1 locations, listed below.

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    Business ProfileforWest Herr Chrysler Dodge Jeep Ram of Lockport

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 12/7/2018

    Years in Business: 79

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6200 S Transit Rd, Lockport, NY 14094-6351
    BBB File Opened:
    8/1/1980
    Years in Business:
    79
    Business Started:
    1/1/1945
    Accredited Since:
    12/7/2018
    Alternate Business Name
    • West Herr CDJR of Lockport
    Business Management
    • Mr. Scott Bieler, President/CEO
    Contact Information

    Principal

    • Mr. Scott Bieler, President/CEO
    Additional Contact Information

    Fax Numbers

    • (716) 625-9103
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Jessica H.

    1 star

    06/30/2023

    I bought a van in the end of sept from here I saw a van for sale online got approved the day I went to pick up the van I did all paper work and when I was done they told me they couldn’t get a light off and that it needed a new catalytic converter ok so I wait a week and I pick up the van I’m driving it and notice it’s shifting weird I look at the car fax again and notice they gave me the totally wrong car fax it was for a different van they also lied about it not being a commercial vehicle it was. I found the previous owners paper work in the van. Before my 30 days was up I told them something is wrong it’s not shifting right and they told me that’s just how it shifts put a new battery in the check engine light comes on I need a new transmission the manager tells me he’s going to put a brand new transmission in and how he feels bad and how they donate to cancer places and wants to earn my trust back and he’s going to make sure to make it right I get a call that the van was ready I pick it up I don’t even make it home the lights back on I bring it back and they keep it put 900 miles on it tell me they fixed it i pick it up same thing happens light comes on half way home i get told now that it’s the fuel pump they “fix it “ they promise me it’s fine leave again and light comes on again now they missed some leak promise they fixed it I get it back and head to Florida I go two weeks no issues longest I went since buying it and bam check engine light is on I’m in fl now it’s leaking transmission oil and take it to a new dealership and guess what I needed a new transmission again! That’s 2 transmissions in 3 months!!! I will never recommend this place to anyone! This van should of never been up on the site for sale this is just the short version of the hell I went through with this dealership

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