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Business Profile

Furniture Stores

Raymour & Flanigan

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Visit Website(315) 453-2500

About

Overview

Headquarters

Raymour & Flanigan

7230 Morgan Rd

Liverpool, NY 13090-4535

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Find a Location

Raymour & Flanigan has 122 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Years in Business: 79

    Payment methods:

    Cash
    Credit card:
    Visa
    Master
    Discover
    American Express
    Raymour & Flanigan Gift Cards

    Financing:
    Raymour & Flanigan merchandise can be financed, with the exception of Gift Cards. Gift Cards need to be purchased with a personal credit card online or in a showroom


    BBB Accreditation & Rating

    Raymour & Flanigan is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    About This Business

    Raymour & Flanigan is a retail furniture chain based in the Northeastern United States. The company offers products for purchase online, and in stores, and offers furniture delivery.


    Products and Services

    Sofas, Sectionals, Sleeper Sofas, Loveseats, Futons & Convertible Sofas, Chaise Lounges, Settees, Ottomans, Sleeper Sofa Mattresses, Living Room Sets, Chairs & Recliners, Living Room Chairs, Recliners, Accent Chairs, Bean Bags, Stools, Benches, Entertainment Centers, TV Stands & Consoles, Media Towers & Shelving, Fireplaces, Tables & Storage, Coffee Tables, End Tables, Sofa Tables, Accent tables, Accent Cabinets & Credenzas, Curios, Coat Racks, Tables, Dining Sets, Dining Tables, Buffets, China Cabinets, Bars, Seating, Dining Chairs & Armchairs, Bar Stools, Counter Stools, Dining Accessories, Lazy Susans, Table Protectors, 3-pc. Dining Sets, 5-pc. Dining Sets, 7-pc. Dining Sets, Beds, Bedroom Sets, Queen Beds, King Beds, Full Beds, Headboards, Daybeds, Bed Frames, Dressers & Storage, Dressers, Dresser Mirrors, Nightstands, Bedroom Chests, Armoires, Vanities, Media Chests, Jewelry Armoires, King Mattress, Queen Mattress, Full Mattress, Twin Mattress, Twin Long Mattress, Comfort Mattress, Firm Mattress, Extra Firm Mattress, Plush Mattress, Pillowtop Mattress, Luxury Pillowtop, Memory Foam, Firm Memory Foam, Medium Memory Foam, Soft Memory Foam, Adjustable Bases, Bases, Box Springs, Bunkie Boards, Bedding, Memory Foam Pillows, Bed Sheets, Children Bedroom Sets, Children Twin Beds, Children Full Beds, Children Bunk Beds, Children Dressers, Children Nightstands, Children Bedroom Chests, Children Dresser Mirrors, Daybeds, Children Vanities, Desks & Storage, Cribs & Toddler Beds, Crib Mattresses, Changing Tables, Rocking Chairs, Baby Gates, Desk & Chairs, Office Sets, Office Desks, Office Chairs, Storage, Bookcases, File Cabinets, Computer Armoires, Desk Type, Writing Desk, Desk with Hutch, L-Shaped Desk, Laptop Desk, Patio & Outdoor Furniture, Patio & Outdoor Sets, Patio & Outdoor Seating, Patio & Outdoor Tables, Fire Pits, Umbrellas, Patio & Outdoor Decor, Outdoor Rugs, Outdoor Lights, Wall Art, Wall Decor, Decorative Home Accents, Silk Floral Arrangements, Throw Pillows, Lighting, Table Lamps, Floor Lamps, Hanging Lights, Outdoor Lights, Mirrors, Wall & Floor Mirrors, Area Rugs:, Traditional, Solid, Geometric, Nature Patterned, Abstract, Striped, Indoor / Outdoor, Rug Pads

    Business Details

    Local BBB:
    BBB of Upstate New York
    BBB File Opened:
    4/1/1974
    Business Started:
    1/1/1946
    Business Started Locally:
    1/1/1946
    Alternate Names:
    Flanigan's Furniture
    Raymour and Flanigan
    Raymour & Flanigan Furniture
    Raymour & Flanigan Furniture (All NYC, Mid-Husdon, and Long Island locations)
    Business Management:
    Mr. Neil Goldberg, President
    Mr. Steve Goldberg, Exec. V.P. of Operations
    Mr. Michael Goldberg, Exec.V.P. of Sales & Marketing
    Mr. Seth Goldberg, S.V.P of Marketing, e-commerce, I.T.
    Mr. Adam Goldberg, V.P. of Marketing
    Mr. Brian Schwarz, Senior Vice President of Operations & Customer Care

    Additional Contact Information

    Principal Contacts
    Mr. Neil Goldberg, President
    Fax numbers
    Other Fax: (856) 321-1870
    Other Fax: (732) 531-5108
    Other Fax: (609) 407-9405
    Other Fax: (631) 285-7537
    Other Fax: (585) 427-2582
    Other Fax: (518) 347-2193
    Other Fax: (516) 394-9646
    Other Fax: (315) 736-2576
    Other Fax: (860) 437-8274
    Other Fax: (914) 793-3607
    Other Fax: (516) 307-3699
    Other Fax: (860) 586-8179
    Other Fax: (845) 296-0666
    Other Fax: (215) 533-5015
    Other Fax: (716) 675-5914
    Other Fax: (609) 720-1464
    Other Fax: (716) 297-7397
    Other Fax: (718) 906-3606
    Other Fax: (845) 623-1483
    Other Fax: (718) 513-2008
    Other Fax: (718) 303-3574
    Other Fax: (585) 425-1916
    Other Fax: (203) 899-0740
    Other Fax: (646) 884-8256
    Other Fax: (610) 926-5664
    Other Fax: (631) 755-4010
    Other Fax: (718) 663-6766
    Other Fax: (413) 796-8387
    Other Fax: (215) 572-9682
    Other Fax: (856) 853-5450
    Other Fax: (908) 343-2121
    Other Fax: (732) 252-0088
    Other Fax: (302) 478-5493
    Other Fax: (845) 298-2397
    Other Fax: (215) 661-8017
    Other Fax: (718) 907-4693
    Other Fax: (203) 799-2945
    Other Fax: (610) 337-7385
    Other Fax: (917) 386-6814
    Other Fax: (215) 269-9619
    Other Fax: (716) 664-5670
    Other Fax: (607) 786-3626
    Other Fax: (267) 773-5217
    Other Fax: (315) 652-0790
    Other Fax: (610) 338-2146
    Other Fax: (716) 893-3441
    Other Fax: (860) 667-0748
    Other Fax: (315) 786-0708
    Other Fax: (215) 322-3807
    Other Fax: (315) 453-2570
    Other Fax: (215) 529-0466
    Other Fax: (610) 521-1927
    Other Fax: (585) 272-8168
    Other Fax: (201) 809-1359
    Other Fax: (732) 903-1306
    Other Fax: (215) 501-0394
    Other Fax: (610) 280-0326
    Other Fax: (716) 372-0692
    Other Fax: (201) 649-9946
    Other Fax: (973) 227-2978
    Other Fax: (203) 878-5253
    Other Fax: (518) 782-3482
    Other Fax: (646) 652-0378
    Other Fax: (201) 253-1787
    Other Fax: (585) 394-0612
    Other Fax: (860) 648-0059
    Other Fax: (716) 834-8759
    Other Fax: (508) 336-6305
    Other Fax: (585) 225-1998
    Other Fax: (413) 726-9996
    Other Fax: (203) 775-0303
    Other Fax: (302) 478-1674
    Other Fax: (931) 270-3193
    Other Fax: (908) 566-1027
    Other Fax: (570) 346-1633
    Other Fax: (203) 498-0736
    Other Fax: (610) 437-5341
    Other Fax: (518) 373-9364
    Other Fax: (607) 739-5755
    Other Fax: (203) 755-6581
    Other Fax: (845) 343-6848
    Other Fax: (732) 326-5860
    Other Fax: (908) 663-2353
    Additional Phone Numbers
    Other Phone: (845) 343-6800
    Other Phone: (607) 739-5655
    Other Phone: (856) 853-9400
    Other Phone: (315) 788-0599
    Other Phone: (860) 665-9732
    Other Phone: (413) 726-9990
    Other Phone: (570) 822-2732
    Other Phone: (203) 878-5057
    Other Phone: (718) 513-2002
    Other Phone: (716) 372-9200
    Other Phone: (315) 343-7094
    Other Phone: (203) 775-2007
    Other Phone: (716) 893-3413
    Other Phone: (716) 706-0058
    Other Phone: (610) 437-2200
    Other Phone: (908) 663-2350
    Other Phone: (908) 343-2115
    Other Phone: (516) 307-3693
    Other Phone: (302) 478-2151
    Other Phone: (315) 622-3836
    Other Phone: (610) 337-8800
    Other Phone: (215) 322-3800
    Other Phone: (585) 394-7410
    Other Phone: (856) 753-1156
    Other Phone: (914) 793-3404
    Other Phone: (856) 321-1817
    Other Phone: (215) 661-8010
    Other Phone: (732) 326-5801
    Other Phone: (716) 675-5970
    Other Phone: (570) 822-1578
    Other Phone: (203) 498-0738
    Other Phone: (610) 338-2140
    Other Phone: (215) 269-9615
    Other Phone: (585) 225-9455
    Other Phone: (609) 407-9404
    Other Phone: (973) 227-2868
    Other Phone: (585) 427-2360
    Other Phone: (315) 768-4100
    Other Phone: (607) 739-4946
    Other Phone: (215) 501-0390
    Other Phone: (201) 253-1781
    Other Phone: (315) 622-9094
    Other Phone: (845) 296-1111
    Other Phone: (631) 285-7530
    Other Phone: (845) 298-3203
    Other Phone: (518) 782-0361
    Other Phone: (845) 623-1434
    Other Phone: (607) 797-2214
    Other Phone: (508) 336-6400
    Other Phone: (585) 586-1670
    Other Phone: (610) 521-5421
    Other Phone: (585) 425-2900
    Other Phone: (315) 487-3778
    Other Phone: (215) 572-2461
    Other Phone: (413) 796-8382
    Other Phone: (215) 529-0192
    Other Phone: (718) 907-4687
    Other Phone: (267) 773-5211
    Other Phone: (845) 770-0080
    Other Phone: (610) 280-0320
    Other Phone: (860) 586-8223
    Other Phone: (716) 297-7395
    Other Phone: (315) 446-3444
    Other Phone: (917) 386-6808
    Other Phone: (716) 834-7171
    Other Phone: (716) 684-1615
    Other Phone: (860) 648-2988
    Other Phone: (631) 270-3187
    Other Phone: (732) 903-1300
    Other Phone: (203) 799-2999
    Other Phone: (718) 303-3568
    Other Phone: (716) 394-9640
    Other Phone: (570) 421-2118
    Other Phone: (609) 720-1422
    Other Phone: (610) 926-5866
    Other Phone: (585) 272-1870
    Other Phone: (646) 652-0372
    Other Phone: (315) 459-2500
    Other Phone: (203) 899-0705
    Other Phone: (201) 809-1353
    Other Phone: (518) 347-2001
    Other Phone: (315) 652-1357
    Other Phone: (856) 753-4756
    Other Phone: (646) 884-8250
    Other Phone: (215) 533-5011
    Other Phone: (302) 478-5110
    Other Phone: (518) 782-1316
    Other Phone: (518) 373-9337
    Other Phone: (607) 739-4858
    Other Phone: (716) 834-1426
    Other Phone: (718) 663-6760
    Other Phone: (908) 566-1021
    Other Phone: (732) 531-4010
    Other Phone: (716) 483-3111
    Other Phone: (315) 652-3711
    Other Phone: (203) 573-1015
    Other Phone: (732) 252-0065
    Other Phone: (585) 872-1140
    Other Phone: (860) 437-3684
    Other Phone: (401) 589-2059
    Other Phone: (570) 346-1622
    Other Phone: (570) 421-3226
    Other Phone: (607) 786-9101
    Other Phone: (715) 906-3600
    Other Phone: (201) 649-9941
    Other Phone: (631) 386-6968
    Other Phone: (401) 589-2053
    Social Media

    Additional Information

    Refund and Exchange Policy

    Merchandise received in good condition can not be canceled and is not returnable. No refunds are available. All furniture is thoroughly inspected at several key points in Raymour & Flanigan’s preparation and delivery process to make sure it's received in good condition. If customers have chosen to pick up their order from a showroom, Raymour & Flanigan encourages customers to inspect their item before taking possession.

    In the rare case that an item arrives damaged on delivery or is otherwise damaged before customer possession, Raymour & Flanigan recommends that customers notify the delivery team or a customer care representative of the damage immediately. For furniture, arrangements will be made for a qualified repair technician to come to a customer's home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note: Raymour & Flanigan reserves the right to repair or replace customer furniture as deemed necessary and solely at their discretion.

    Area Rugs & Online-Only Labeled Product
    Rug & online-only labeled product exchanges and returns are handled by contacting Raymour & Flanigan’s customer care department at 1.866.383.4484. Please note: all returns require a restocking fee of 10% for accommodations.

    Return Policy
    Raymour & Flanigan thoroughly inspects all furniture at several key points in the preparation and delivery process to make sure it is received in good condition. If you are picking your furniture up yourself from one of our showrooms, Raymour & Flanigan encourages customers to inspect the items before taking possession. Unfortunately, Raymour & Flanigan is unable to process returns or refunds once its merchandise has been accepted by customers. Customers may cancel anytime up to the day of pick-up or delivery.

    In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before customer possession, customers are encouraged to notify the delivery team or a customer care representative immediately. For furniture, arrangements will be made for a qualified repair technician to come to your home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note that Raymour & Flanigan reserves the right to repair or replace customer furniture as deemed necessary at their sole discretion.

    Online Only Product
    Raymour & Flanigan will accept a return of online merchandise if a customer is not satisfied with their purchase. In the unlikely event that parts of customer merchandise arrived damaged, Raymour & Flanigan will attempt to provide replacement parts as quickly as possible. If they are unavailable, Raymour & Flanigan will replace the item for no charge.
    To qualify for a return, the following criteria must be met:
    Only items labeled "Available Online Only" qualify for return.
    A return request must be made within 72 hours of receiving your item(s) by calling our Customer Care Center at 1.866.383.4484 (option 2).
    Items must be in new condition and in the original packaging to qualify for a refund. Assembled or modified items are unable to be returned.

    A restocking fee of 10% of the merchandise total will be applied to returned items.
    Return shipping costs will be deducted from the refund amount (shipping costs will vary based on location and product size).

    Area Rugs
    Area rug exchanges and returns are handled by contacting Raymour & Flanigan’s customer care department at 1.866.383.4484. Please note: all returns for accommodations require a restocking fee of 10%.



     


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