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Business Profile

Furniture Stores

Raymour & Flanigan

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

About

About This Business

Raymour & Flanigan is a retail furniture chain based in the Northeastern United States. The company offers products for purchase online, and in stores, and offers furniture delivery.


Products and Services

Sofas, Sectionals, Sleeper Sofas, Loveseats, Futons & Convertible Sofas, Chaise Lounges, Settees, Ottomans, Sleeper Sofa Mattresses, Living Room Sets, Chairs & Recliners, Living Room Chairs, Recliners, Accent Chairs, Bean Bags, Stools, Benches, Entertainment Centers, TV Stands & Consoles, Media Towers & Shelving, Fireplaces, Tables & Storage, Coffee Tables, End Tables, Sofa Tables, Accent tables, Accent Cabinets & Credenzas, Curios, Coat Racks, Tables, Dining Sets, Dining Tables, Buffets, China Cabinets, Bars, Seating, Dining Chairs & Armchairs, Bar Stools, Counter Stools, Dining Accessories, Lazy Susans, Table Protectors, 3-pc. Dining Sets, 5-pc. Dining Sets, 7-pc. Dining Sets, Beds, Bedroom Sets, Queen Beds, King Beds, Full Beds, Headboards, Daybeds, Bed Frames, Dressers & Storage, Dressers, Dresser Mirrors, Nightstands, Bedroom Chests, Armoires, Vanities, Media Chests, Jewelry Armoires, King Mattress, Queen Mattress, Full Mattress, Twin Mattress, Twin Long Mattress, Comfort Mattress, Firm Mattress, Extra Firm Mattress, Plush Mattress, Pillowtop Mattress, Luxury Pillowtop, Memory Foam, Firm Memory Foam, Medium Memory Foam, Soft Memory Foam, Adjustable Bases, Bases, Box Springs, Bunkie Boards, Bedding, Memory Foam Pillows, Bed Sheets, Children Bedroom Sets, Children Twin Beds, Children Full Beds, Children Bunk Beds, Children Dressers, Children Nightstands, Children Bedroom Chests, Children Dresser Mirrors, Daybeds, Children Vanities, Desks & Storage, Cribs & Toddler Beds, Crib Mattresses, Changing Tables, Rocking Chairs, Baby Gates, Desk & Chairs, Office Sets, Office Desks, Office Chairs, Storage, Bookcases, File Cabinets, Computer Armoires, Desk Type, Writing Desk, Desk with Hutch, L-Shaped Desk, Laptop Desk, Patio & Outdoor Furniture, Patio & Outdoor Sets, Patio & Outdoor Seating, Patio & Outdoor Tables, Fire Pits, Umbrellas, Patio & Outdoor Decor, Outdoor Rugs, Outdoor Lights, Wall Art, Wall Decor, Decorative Home Accents, Silk Floral Arrangements, Throw Pillows, Lighting, Table Lamps, Floor Lamps, Hanging Lights, Outdoor Lights, Mirrors, Wall & Floor Mirrors, Area Rugs:, Traditional, Solid, Geometric, Nature Patterned, Abstract, Striped, Indoor / Outdoor, Rug Pads

Business Details

BBB File Opened:
4/1/1974
Business Started:
1/1/1946
Business Started Locally:
1/1/1946
Alternate Names:
Flanigan's Furniture
Raymour and Flanigan
Raymour & Flanigan Furniture
Raymour & Flanigan Furniture (All NYC, Mid-Husdon, and Long Island locations)
Business Management:
Mr. Neil Goldberg, President
Mr. Steve Goldberg, Exec. V.P. of Operations
Mr. Michael Goldberg, Exec.V.P. of Sales & Marketing
Mr. Seth Goldberg, S.V.P of Marketing, e-commerce, I.T.
Mr. Adam Goldberg, V.P. of Marketing
Mr. Brian Schwarz, Senior Vice President of Operations & Customer Care

Additional Contact Information

Principal Contacts
Mr. Neil Goldberg, President
Fax numbers
Other Fax: (856) 321-1870
Other Fax: (732) 531-5108
Other Fax: (609) 407-9405
Other Fax: (631) 285-7537
Other Fax: (585) 427-2582
Other Fax: (518) 347-2193
Other Fax: (516) 394-9646
Other Fax: (315) 736-2576
Other Fax: (860) 437-8274
Other Fax: (914) 793-3607
Other Fax: (516) 307-3699
Other Fax: (860) 586-8179
Other Fax: (845) 296-0666
Other Fax: (215) 533-5015
Other Fax: (716) 675-5914
Other Fax: (609) 720-1464
Other Fax: (716) 297-7397
Other Fax: (718) 906-3606
Other Fax: (845) 623-1483
Other Fax: (718) 513-2008
Other Fax: (718) 303-3574
Other Fax: (585) 425-1916
Other Fax: (203) 899-0740
Other Fax: (646) 884-8256
Other Fax: (610) 926-5664
Other Fax: (631) 755-4010
Other Fax: (718) 663-6766
Other Fax: (413) 796-8387
Other Fax: (215) 572-9682
Other Fax: (856) 853-5450
Other Fax: (908) 343-2121
Other Fax: (732) 252-0088
Other Fax: (302) 478-5493
Other Fax: (845) 298-2397
Other Fax: (215) 661-8017
Other Fax: (718) 907-4693
Other Fax: (203) 799-2945
Other Fax: (610) 337-7385
Other Fax: (917) 386-6814
Other Fax: (215) 269-9619
Other Fax: (716) 664-5670
Other Fax: (607) 786-3626
Other Fax: (267) 773-5217
Other Fax: (315) 652-0790
Other Fax: (610) 338-2146
Other Fax: (716) 893-3441
Other Fax: (860) 667-0748
Other Fax: (315) 786-0708
Other Fax: (215) 322-3807
Other Fax: (315) 453-2570
Other Fax: (215) 529-0466
Other Fax: (610) 521-1927
Other Fax: (585) 272-8168
Other Fax: (201) 809-1359
Other Fax: (732) 903-1306
Other Fax: (215) 501-0394
Other Fax: (610) 280-0326
Other Fax: (716) 372-0692
Other Fax: (201) 649-9946
Other Fax: (973) 227-2978
Other Fax: (203) 878-5253
Other Fax: (518) 782-3482
Other Fax: (646) 652-0378
Other Fax: (201) 253-1787
Other Fax: (585) 394-0612
Other Fax: (860) 648-0059
Other Fax: (716) 834-8759
Other Fax: (508) 336-6305
Other Fax: (585) 225-1998
Other Fax: (413) 726-9996
Other Fax: (203) 775-0303
Other Fax: (302) 478-1674
Other Fax: (931) 270-3193
Other Fax: (908) 566-1027
Other Fax: (570) 346-1633
Other Fax: (203) 498-0736
Other Fax: (610) 437-5341
Other Fax: (518) 373-9364
Other Fax: (607) 739-5755
Other Fax: (203) 755-6581
Other Fax: (845) 343-6848
Other Fax: (732) 326-5860
Other Fax: (908) 663-2353
Additional Phone Numbers
Other Phone: (845) 343-6800
Other Phone: (607) 739-5655
Other Phone: (856) 853-9400
Other Phone: (315) 788-0599
Other Phone: (860) 665-9732
Other Phone: (413) 726-9990
Other Phone: (570) 822-2732
Other Phone: (203) 878-5057
Other Phone: (718) 513-2002
Other Phone: (716) 372-9200
Other Phone: (315) 343-7094
Other Phone: (203) 775-2007
Other Phone: (716) 893-3413
Other Phone: (716) 706-0058
Other Phone: (610) 437-2200
Other Phone: (908) 663-2350
Other Phone: (908) 343-2115
Other Phone: (516) 307-3693
Other Phone: (302) 478-2151
Other Phone: (315) 622-3836
Other Phone: (610) 337-8800
Other Phone: (215) 322-3800
Other Phone: (585) 394-7410
Other Phone: (856) 753-1156
Other Phone: (914) 793-3404
Other Phone: (856) 321-1817
Other Phone: (215) 661-8010
Other Phone: (732) 326-5801
Other Phone: (716) 675-5970
Other Phone: (570) 822-1578
Other Phone: (203) 498-0738
Other Phone: (610) 338-2140
Other Phone: (215) 269-9615
Other Phone: (585) 225-9455
Other Phone: (609) 407-9404
Other Phone: (973) 227-2868
Other Phone: (585) 427-2360
Other Phone: (315) 768-4100
Other Phone: (607) 739-4946
Other Phone: (215) 501-0390
Other Phone: (201) 253-1781
Other Phone: (315) 622-9094
Other Phone: (845) 296-1111
Other Phone: (631) 285-7530
Other Phone: (845) 298-3203
Other Phone: (518) 782-0361
Other Phone: (845) 623-1434
Other Phone: (607) 797-2214
Other Phone: (508) 336-6400
Other Phone: (585) 586-1670
Other Phone: (610) 521-5421
Other Phone: (585) 425-2900
Other Phone: (315) 487-3778
Other Phone: (215) 572-2461
Other Phone: (413) 796-8382
Other Phone: (215) 529-0192
Other Phone: (718) 907-4687
Other Phone: (267) 773-5211
Other Phone: (845) 770-0080
Other Phone: (610) 280-0320
Other Phone: (860) 586-8223
Other Phone: (716) 297-7395
Other Phone: (315) 446-3444
Other Phone: (917) 386-6808
Other Phone: (716) 834-7171
Other Phone: (716) 684-1615
Other Phone: (860) 648-2988
Other Phone: (631) 270-3187
Other Phone: (732) 903-1300
Other Phone: (203) 799-2999
Other Phone: (718) 303-3568
Other Phone: (716) 394-9640
Other Phone: (570) 421-2118
Other Phone: (609) 720-1422
Other Phone: (610) 926-5866
Other Phone: (585) 272-1870
Other Phone: (646) 652-0372
Other Phone: (315) 459-2500
Other Phone: (203) 899-0705
Other Phone: (201) 809-1353
Other Phone: (518) 347-2001
Other Phone: (315) 652-1357
Other Phone: (856) 753-4756
Other Phone: (646) 884-8250
Other Phone: (215) 533-5011
Other Phone: (302) 478-5110
Other Phone: (518) 782-1316
Other Phone: (518) 373-9337
Other Phone: (607) 739-4858
Other Phone: (716) 834-1426
Other Phone: (718) 663-6760
Other Phone: (908) 566-1021
Other Phone: (732) 531-4010
Other Phone: (716) 483-3111
Other Phone: (315) 652-3711
Other Phone: (203) 573-1015
Other Phone: (732) 252-0065
Other Phone: (585) 872-1140
Other Phone: (860) 437-3684
Other Phone: (401) 589-2059
Other Phone: (570) 346-1622
Other Phone: (570) 421-3226
Other Phone: (607) 786-9101
Other Phone: (715) 906-3600
Other Phone: (201) 649-9941
Other Phone: (631) 386-6968
Other Phone: (401) 589-2053

Additional Information

Refund and Exchange Policy

Merchandise received in good condition can not be canceled and is not returnable. No refunds are available. All furniture is thoroughly inspected at several key points in Raymour & Flanigan’s preparation and delivery process to make sure it's received in good condition. If customers have chosen to pick up their order from a showroom, Raymour & Flanigan encourages customers to inspect their item before taking possession.

In the rare case that an item arrives damaged on delivery or is otherwise damaged before customer possession, Raymour & Flanigan recommends that customers notify the delivery team or a customer care representative of the damage immediately. For furniture, arrangements will be made for a qualified repair technician to come to a customer's home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note: Raymour & Flanigan reserves the right to repair or replace customer furniture as deemed necessary and solely at their discretion.

Area Rugs & Online-Only Labeled Product
Rug & online-only labeled product exchanges and returns are handled by contacting Raymour & Flanigan’s customer care department at 1.866.383.4484. Please note: all returns require a restocking fee of 10% for accommodations.

Return Policy
Raymour & Flanigan thoroughly inspects all furniture at several key points in the preparation and delivery process to make sure it is received in good condition. If you are picking your furniture up yourself from one of our showrooms, Raymour & Flanigan encourages customers to inspect the items before taking possession. Unfortunately, Raymour & Flanigan is unable to process returns or refunds once its merchandise has been accepted by customers. Customers may cancel anytime up to the day of pick-up or delivery.

In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before customer possession, customers are encouraged to notify the delivery team or a customer care representative immediately. For furniture, arrangements will be made for a qualified repair technician to come to your home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note that Raymour & Flanigan reserves the right to repair or replace customer furniture as deemed necessary at their sole discretion.

Online Only Product
Raymour & Flanigan will accept a return of online merchandise if a customer is not satisfied with their purchase. In the unlikely event that parts of customer merchandise arrived damaged, Raymour & Flanigan will attempt to provide replacement parts as quickly as possible. If they are unavailable, Raymour & Flanigan will replace the item for no charge.
To qualify for a return, the following criteria must be met:
Only items labeled "Available Online Only" qualify for return.
A return request must be made within 72 hours of receiving your item(s) by calling our Customer Care Center at 1.866.383.4484 (option 2).
Items must be in new condition and in the original packaging to qualify for a refund. Assembled or modified items are unable to be returned.

A restocking fee of 10% of the merchandise total will be applied to returned items.
Return shipping costs will be deducted from the refund amount (shipping costs will vary based on location and product size).

Area Rugs
Area rug exchanges and returns are handled by contacting Raymour & Flanigan’s customer care department at 1.866.383.4484. Please note: all returns for accommodations require a restocking fee of 10%.



 


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