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          Business Profile

          Furniture Stores

          Raymour & Flanigan

          Headquarters

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Furniture Stores.

          Visit Website(315) 453-2500

          About

          Overview

          Headquarters

          Raymour & Flanigan

          7230 Morgan Rd

          Liverpool, NY 13090-4535

          View Service Area

          Find a Location

          Raymour & Flanigan has 122 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Years in Business: 79

            Payment methods:

            Cash
            Credit card:
            Visa
            Master
            Discover
            American Express
            Raymour & Flanigan Gift Cards

            Financing:
            Raymour & Flanigan merchandise can be financed, with the exception of Gift Cards. Gift Cards need to be purchased with a personal credit card online or in a showroom


            BBB Accreditation & Rating

            Raymour & Flanigan is NOT a BBB Accredited Business.

            To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

            Why choose a BBB Accredited Business?

            About This Business

            Raymour & Flanigan is a retail furniture chain based in the Northeastern United States. The company offers products for purchase online, and in stores, and offers furniture delivery.


            Products and Services

            Sofas, Sectionals, Sleeper Sofas, Loveseats, Futons & Convertible Sofas, Chaise Lounges, Settees, Ottomans, Sleeper Sofa Mattresses, Living Room Sets, Chairs & Recliners, Living Room Chairs, Recliners, Accent Chairs, Bean Bags, Stools, Benches, Entertainment Centers, TV Stands & Consoles, Media Towers & Shelving, Fireplaces, Tables & Storage, Coffee Tables, End Tables, Sofa Tables, Accent tables, Accent Cabinets & Credenzas, Curios, Coat Racks, Tables, Dining Sets, Dining Tables, Buffets, China Cabinets, Bars, Seating, Dining Chairs & Armchairs, Bar Stools, Counter Stools, Dining Accessories, Lazy Susans, Table Protectors, 3-pc. Dining Sets, 5-pc. Dining Sets, 7-pc. Dining Sets, Beds, Bedroom Sets, Queen Beds, King Beds, Full Beds, Headboards, Daybeds, Bed Frames, Dressers & Storage, Dressers, Dresser Mirrors, Nightstands, Bedroom Chests, Armoires, Vanities, Media Chests, Jewelry Armoires, King Mattress, Queen Mattress, Full Mattress, Twin Mattress, Twin Long Mattress, Comfort Mattress, Firm Mattress, Extra Firm Mattress, Plush Mattress, Pillowtop Mattress, Luxury Pillowtop, Memory Foam, Firm Memory Foam, Medium Memory Foam, Soft Memory Foam, Adjustable Bases, Bases, Box Springs, Bunkie Boards, Bedding, Memory Foam Pillows, Bed Sheets, Children Bedroom Sets, Children Twin Beds, Children Full Beds, Children Bunk Beds, Children Dressers, Children Nightstands, Children Bedroom Chests, Children Dresser Mirrors, Daybeds, Children Vanities, Desks & Storage, Cribs & Toddler Beds, Crib Mattresses, Changing Tables, Rocking Chairs, Baby Gates, Desk & Chairs, Office Sets, Office Desks, Office Chairs, Storage, Bookcases, File Cabinets, Computer Armoires, Desk Type, Writing Desk, Desk with Hutch, L-Shaped Desk, Laptop Desk, Patio & Outdoor Furniture, Patio & Outdoor Sets, Patio & Outdoor Seating, Patio & Outdoor Tables, Fire Pits, Umbrellas, Patio & Outdoor Decor, Outdoor Rugs, Outdoor Lights, Wall Art, Wall Decor, Decorative Home Accents, Silk Floral Arrangements, Throw Pillows, Lighting, Table Lamps, Floor Lamps, Hanging Lights, Outdoor Lights, Mirrors, Wall & Floor Mirrors, Area Rugs:, Traditional, Solid, Geometric, Nature Patterned, Abstract, Striped, Indoor / Outdoor, Rug Pads

            Business Details

            Local BBB:
            BBB of Upstate New York
            BBB File Opened:
            4/1/1974
            Business Started:
            1/1/1946
            Business Started Locally:
            1/1/1946
            Alternate Names:
            Flanigan's Furniture
            Raymour and Flanigan
            Raymour & Flanigan Furniture
            Raymour & Flanigan Furniture (All NYC, Mid-Husdon, and Long Island locations)
            Business Management:
            Mr. Neil Goldberg, President
            Mr. Steve Goldberg, Exec. V.P. of Operations
            Mr. Michael Goldberg, Exec.V.P. of Sales & Marketing
            Mr. Seth Goldberg, S.V.P of Marketing, e-commerce, I.T.
            Mr. Adam Goldberg, V.P. of Marketing
            Mr. Brian Schwarz, Senior Vice President of Operations & Customer Care

            Additional Contact Information

            Principal Contacts
            Mr. Neil Goldberg, President
            Fax numbers
            Other Fax: (856) 321-1870
            Other Fax: (732) 531-5108
            Other Fax: (609) 407-9405
            Other Fax: (631) 285-7537
            Other Fax: (585) 427-2582
            Other Fax: (518) 347-2193
            Other Fax: (516) 394-9646
            Other Fax: (315) 736-2576
            Other Fax: (860) 437-8274
            Other Fax: (914) 793-3607
            Other Fax: (516) 307-3699
            Other Fax: (860) 586-8179
            Other Fax: (845) 296-0666
            Other Fax: (215) 533-5015
            Other Fax: (716) 675-5914
            Other Fax: (609) 720-1464
            Other Fax: (716) 297-7397
            Other Fax: (718) 906-3606
            Other Fax: (845) 623-1483
            Other Fax: (718) 513-2008
            Other Fax: (718) 303-3574
            Other Fax: (585) 425-1916
            Other Fax: (203) 899-0740
            Other Fax: (646) 884-8256
            Other Fax: (610) 926-5664
            Other Fax: (631) 755-4010
            Other Fax: (718) 663-6766
            Other Fax: (413) 796-8387
            Other Fax: (215) 572-9682
            Other Fax: (856) 853-5450
            Other Fax: (908) 343-2121
            Other Fax: (732) 252-0088
            Other Fax: (302) 478-5493
            Other Fax: (845) 298-2397
            Other Fax: (215) 661-8017
            Other Fax: (718) 907-4693
            Other Fax: (203) 799-2945
            Other Fax: (610) 337-7385
            Other Fax: (917) 386-6814
            Other Fax: (215) 269-9619
            Other Fax: (716) 664-5670
            Other Fax: (607) 786-3626
            Other Fax: (267) 773-5217
            Other Fax: (315) 652-0790
            Other Fax: (610) 338-2146
            Other Fax: (716) 893-3441
            Other Fax: (860) 667-0748
            Other Fax: (315) 786-0708
            Other Fax: (215) 322-3807
            Other Fax: (315) 453-2570
            Other Fax: (215) 529-0466
            Other Fax: (610) 521-1927
            Other Fax: (585) 272-8168
            Other Fax: (201) 809-1359
            Other Fax: (732) 903-1306
            Other Fax: (215) 501-0394
            Other Fax: (610) 280-0326
            Other Fax: (716) 372-0692
            Other Fax: (201) 649-9946
            Other Fax: (973) 227-2978
            Other Fax: (203) 878-5253
            Other Fax: (518) 782-3482
            Other Fax: (646) 652-0378
            Other Fax: (201) 253-1787
            Other Fax: (585) 394-0612
            Other Fax: (860) 648-0059
            Other Fax: (716) 834-8759
            Other Fax: (508) 336-6305
            Other Fax: (585) 225-1998
            Other Fax: (413) 726-9996
            Other Fax: (203) 775-0303
            Other Fax: (302) 478-1674
            Other Fax: (931) 270-3193
            Other Fax: (908) 566-1027
            Other Fax: (570) 346-1633
            Other Fax: (203) 498-0736
            Other Fax: (610) 437-5341
            Other Fax: (518) 373-9364
            Other Fax: (607) 739-5755
            Other Fax: (203) 755-6581
            Other Fax: (845) 343-6848
            Other Fax: (732) 326-5860
            Other Fax: (908) 663-2353
            Additional Phone Numbers
            Other Phone: (845) 343-6800
            Other Phone: (607) 739-5655
            Other Phone: (856) 853-9400
            Other Phone: (315) 788-0599
            Other Phone: (860) 665-9732
            Other Phone: (413) 726-9990
            Other Phone: (570) 822-2732
            Other Phone: (203) 878-5057
            Other Phone: (718) 513-2002
            Other Phone: (716) 372-9200
            Other Phone: (315) 343-7094
            Other Phone: (203) 775-2007
            Other Phone: (716) 893-3413
            Other Phone: (716) 706-0058
            Other Phone: (610) 437-2200
            Other Phone: (908) 663-2350
            Other Phone: (908) 343-2115
            Other Phone: (516) 307-3693
            Other Phone: (302) 478-2151
            Other Phone: (315) 622-3836
            Other Phone: (610) 337-8800
            Other Phone: (215) 322-3800
            Other Phone: (585) 394-7410
            Other Phone: (856) 753-1156
            Other Phone: (914) 793-3404
            Other Phone: (856) 321-1817
            Other Phone: (215) 661-8010
            Other Phone: (732) 326-5801
            Other Phone: (716) 675-5970
            Other Phone: (570) 822-1578
            Other Phone: (203) 498-0738
            Other Phone: (610) 338-2140
            Other Phone: (215) 269-9615
            Other Phone: (585) 225-9455
            Other Phone: (609) 407-9404
            Other Phone: (973) 227-2868
            Other Phone: (585) 427-2360
            Other Phone: (315) 768-4100
            Other Phone: (607) 739-4946
            Other Phone: (215) 501-0390
            Other Phone: (201) 253-1781
            Other Phone: (315) 622-9094
            Other Phone: (845) 296-1111
            Other Phone: (631) 285-7530
            Other Phone: (845) 298-3203
            Other Phone: (518) 782-0361
            Other Phone: (845) 623-1434
            Other Phone: (607) 797-2214
            Other Phone: (508) 336-6400
            Other Phone: (585) 586-1670
            Other Phone: (610) 521-5421
            Other Phone: (585) 425-2900
            Other Phone: (315) 487-3778
            Other Phone: (215) 572-2461
            Other Phone: (413) 796-8382
            Other Phone: (215) 529-0192
            Other Phone: (718) 907-4687
            Other Phone: (267) 773-5211
            Other Phone: (845) 770-0080
            Other Phone: (610) 280-0320
            Other Phone: (860) 586-8223
            Other Phone: (716) 297-7395
            Other Phone: (315) 446-3444
            Other Phone: (917) 386-6808
            Other Phone: (716) 834-7171
            Other Phone: (716) 684-1615
            Other Phone: (860) 648-2988
            Other Phone: (631) 270-3187
            Other Phone: (732) 903-1300
            Other Phone: (203) 799-2999
            Other Phone: (718) 303-3568
            Other Phone: (716) 394-9640
            Other Phone: (570) 421-2118
            Other Phone: (609) 720-1422
            Other Phone: (610) 926-5866
            Other Phone: (585) 272-1870
            Other Phone: (646) 652-0372
            Other Phone: (315) 459-2500
            Other Phone: (203) 899-0705
            Other Phone: (201) 809-1353
            Other Phone: (518) 347-2001
            Other Phone: (315) 652-1357
            Other Phone: (856) 753-4756
            Other Phone: (646) 884-8250
            Other Phone: (215) 533-5011
            Other Phone: (302) 478-5110
            Other Phone: (518) 782-1316
            Other Phone: (518) 373-9337
            Other Phone: (607) 739-4858
            Other Phone: (716) 834-1426
            Other Phone: (718) 663-6760
            Other Phone: (908) 566-1021
            Other Phone: (732) 531-4010
            Other Phone: (716) 483-3111
            Other Phone: (315) 652-3711
            Other Phone: (203) 573-1015
            Other Phone: (732) 252-0065
            Other Phone: (585) 872-1140
            Other Phone: (860) 437-3684
            Other Phone: (401) 589-2059
            Other Phone: (570) 346-1622
            Other Phone: (570) 421-3226
            Other Phone: (607) 786-9101
            Other Phone: (715) 906-3600
            Other Phone: (201) 649-9941
            Other Phone: (631) 386-6968
            Other Phone: (401) 589-2053
            Social Media

            Additional Information

            Refund and Exchange Policy

            Merchandise received in good condition can not be canceled and is not returnable. No refunds are available. All furniture is thoroughly inspected at several key points in Raymour & Flanigan’s preparation and delivery process to make sure it's received in good condition. If customers have chosen to pick up their order from a showroom, Raymour & Flanigan encourages customers to inspect their item before taking possession.

            In the rare case that an item arrives damaged on delivery or is otherwise damaged before customer possession, Raymour & Flanigan recommends that customers notify the delivery team or a customer care representative of the damage immediately. For furniture, arrangements will be made for a qualified repair technician to come to a customer's home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note: Raymour & Flanigan reserves the right to repair or replace customer furniture as deemed necessary and solely at their discretion.

            Area Rugs & Online-Only Labeled Product
            Rug & online-only labeled product exchanges and returns are handled by contacting Raymour & Flanigan’s customer care department at 1.866.383.4484. Please note: all returns require a restocking fee of 10% for accommodations.

            Return Policy
            Raymour & Flanigan thoroughly inspects all furniture at several key points in the preparation and delivery process to make sure it is received in good condition. If you are picking your furniture up yourself from one of our showrooms, Raymour & Flanigan encourages customers to inspect the items before taking possession. Unfortunately, Raymour & Flanigan is unable to process returns or refunds once its merchandise has been accepted by customers. Customers may cancel anytime up to the day of pick-up or delivery.

            In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before customer possession, customers are encouraged to notify the delivery team or a customer care representative immediately. For furniture, arrangements will be made for a qualified repair technician to come to your home and correct the damage. For home décor, arrangements will be made to exchange the item. Please note that Raymour & Flanigan reserves the right to repair or replace customer furniture as deemed necessary at their sole discretion.

            Online Only Product
            Raymour & Flanigan will accept a return of online merchandise if a customer is not satisfied with their purchase. In the unlikely event that parts of customer merchandise arrived damaged, Raymour & Flanigan will attempt to provide replacement parts as quickly as possible. If they are unavailable, Raymour & Flanigan will replace the item for no charge.
            To qualify for a return, the following criteria must be met:
            Only items labeled "Available Online Only" qualify for return.
            A return request must be made within 72 hours of receiving your item(s) by calling our Customer Care Center at 1.866.383.4484 (option 2).
            Items must be in new condition and in the original packaging to qualify for a refund. Assembled or modified items are unable to be returned.

            A restocking fee of 10% of the merchandise total will be applied to returned items.
            Return shipping costs will be deducted from the refund amount (shipping costs will vary based on location and product size).

            Area Rugs
            Area rug exchanges and returns are handled by contacting Raymour & Flanigan’s customer care department at 1.866.383.4484. Please note: all returns for accommodations require a restocking fee of 10%.



             


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