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          Kayak Pool Corporation has 1 locations, listed below.

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            Business ProfileKayak Pool Corporation

            Pool Manufacturers
            BBB accredited business

            Contact Information

            2000 Commerce Parkway

            Lancaster, NY 14086

            Visit Website
            (716) 683-8900

            Want a quote from this business?

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            Customer Reviews

            4/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/25/1999

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers Manufacturing of On-Ground Swimming Pools, Decks, and Swim-Spa's.
            Offers Sales To Dealers Only.

            Business Details

            Location of This Business
            2000 Commerce Parkway, Lancaster, NY 14086
            BBB File Opened:
            6/8/1995
            Years in Business:
            32
            Business Started:
            1/1/1992
            Business Started Locally:
            1/1/1992
            Business Incorporated:
            3/26/1992
            Accredited Since:
            6/25/1999
            Type of Entity:
            Corporation
            Alternate Business Name
            • New Kayak Pool Company, The
            • The New Kayak Pool Company
            Business Management
            • Mr. James S Metz, President
            • Mr. Steve Metz, VP
            • Mr. Thomas Talty, Owner/Manager
            Contact Information

            Principal

            • Mr. Thomas Talty, Owner/Manager

            Customer Contact

            • Mr. Thomas Talty, Owner/Manager
            Additional Contact Information

            Fax Numbers

            • (716) 683-8600
              Primary Fax
            • (716) 683-7800
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/06/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            We had a pool installed by kayak pools in august of 2022. During the initial Installation stairs were installed, as we paid extra for those. In about September 2022 an identical set of stairs were delivered to our house by katak pools, even though we already received ours and they were installed. We did not receive notification by kayak or any shipping companies and did not authorize this delivery. Immediately we reached out to kayak pools midwest and spoke to shelby via email. She initially responded stating that she would look into it. 30 days later I sent another email to her and she stated she would email with more information. Late december 2022 I emailed her as I had not heard anything, and let her know she could either let ke know the date they would be picking up the stairs (they are huge, on a pallet, and taking up our driveway) or a number to someone besides her I can speak to. We still have received nothing. We are stuck now with these huge stairs in ur driveway that Kayak will not pick up, and we can’t move on our own and are fearful if we did, they might be harmed. Help!!
            Read More
            Read 6 More Complaints

            Customer Reviews

            9 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angela F

            06/06/2023

            My experience with Kayak has been wonderful from the moment I requested a quote to the install. Mary and Tina were awesome to work with and the crew that did the install were quick and efficient. No buyers remorse here and follow up communication from the company is on point. Don’t hesitate to buy a kayak pool!
            Read 8 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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