Reviews

Review Details

• Review fromSeetha G.

  Date: 07/15/2025

  1 star
  Hillside Honda car dealership has given the worst experience to us. After making the deal with price and giving appointment to buy the car and made me come a the way to the dealership. I went with my checkbook to pay and drive the car home.After confirming everything in the morning, I went to them to get the car and they without any hesitation simply said that car is not there. They really behaved very uncourteous that disturbed my mental ********* one should ever never go to this dealership!!!!Very very bad experience!!!

• Review fromNaomi E

  Date: 06/16/2025

  1 star
  They charge $179 for each problem they need to diagnose. They were going to charge another $239 to fix the problem. Another gas station did the job for $25. This business will rip you off. In addition they put you on hold for a long time when calling. Do not call when job is completed

• Review fromDanny F

  Date: 11/22/2024

  1 star
  I had given a $200.00 deposit on a car I thought that I was getting but I never got the car because of my credit and they dont want to give my deposit back. Stay away cause they will still your money

• Review fromVonetta S

  Date: 07/15/2023

  1 star
  I made an appointment on the phone with ****, regarding my recall letter I received in the mail back frame of car, i was told appt. Will be about 1 hour & 1/2 my appointment was scheduled fo 7/15/23 at 10am. I received a confirmation text the night prior stating my appointment would be from ****pm. I get to my appointment and they're telling me they don't do that work on a Saturday. What are you talking about "I said". I went to speak to someone else in the service area and they're telling me oh it takes longer than the time I was told. I'm glad i did not get my car worked on here. Everything happens for a reason. I would not recommend ever! Lack of professionalism!

• Review fromKevin M

  Date: 07/03/2023

  1 star
  On 06/30/2023 I tried to take over someone else's lease who wanted out. We arrived at the dealership and after filling out initial paperwork thinking we're transferring the lease, I realized that the paperwork is not for a lease. I was told that I cannot simply take over the lease (would have to go through the *************** directly), but we could still proceed if we buy out the lease at the current purchase price in the lease. I agreed, the calculations were done and the buyout cost was $21,995 based on lease period remaining. I was told I would also have to pay the $1,995 dealer fee for the transfer and the sales tax which I also agreed. I was quoted an out the door price of about $26,000 all together by the salesperson. While I am at fault for not fully reviewing the contract before I signed. The Finance Manager used my "bad" credit and loan approval interest rates to distract from the fact that the actual OTD price is going up due to warranties or hidden fees while saying these items are "Included in your purchase cost" completely omitting that the purchase price is increasing. Upon signing, the actual vehicle price on the contract was set at $28,840 with a sales tax of $2,175.65 bringing the total OTD to $31,015.65. However, unironically, these warranties, Honda Care ($2,500) and Trax ($1,500) are the only two warranty items itemized on the contract and not included in total purchase price. With Honda *********** the total ended up being $34,953.15. I went back for clarification after my fianc read the contract and realized what they did. Of course, no one remembers what I was told by the salesperson except that I agreed to all these warranties in the finance office and even an additional $2,000 (on top of $1,995) for certification fee to have an 182 point inspection to certify the vehicle.I hope this helps someone else financing a car as these dealers seem to love to hide things in the loan. They managed to ******* about $5,000 additional in my loan.

• Review fromCindy J

  Date: 07/03/2023

  1 star
  We left a deposit down to start the process to buy a CRV a week and a half an ago. From what was said we can back out of the process and we will get our deposit back with no problem. The dealer said they will contact us every Monday to give us an update. The first Monday goes by and we get no call. So we call dealer and find out the person we were dealing with is no longer working there. Another day goes buy and no answer on what is going on. We decide to pull from this whole process and ask for our deposit back on Wednesday and they agreed. As of today we still have not been been refunded our money on our credit card. We keep calling and get the run around. The fact that we now have to file a dispute with our credit card is ridiculous. This is bad business. For them to say they have people in line to buy cars is outrageous and yet they cant refund a deposit. My next call will be to a lawyer.

• Review fromPatricia B

  Date: 05/10/2023

  1 star
  On April 29th I printed and took a ad of trucar.com on a used certified Car Hillside Honda listed for $19,932, I was told the car was available, made a down payment of $500,00 and told the salesman *************************************** I would be back with my husband on May 6, 2023 with the certified check to purchase the car, i called ********* on May 4th and told him my Insurance would email the paperwork for Insurance at that point not a word was said to be about the car, however when we got there on Saturday with the certified check and I did not see the car I asked ********* where is my car he told me his Manager *************** wants to see me at this point I am wondering what for, however *** proceeded to tell me they check the car and the air condition hose was defected so they could not sell me the car but they had a car with less milege costing $1,242.00 more for me to purchase, I totally refused stating my budget did not allowed that and I actually saw that car when I was searching and did not choose that car, I asked why did not one contacted me from Saturday to let me know he proceeded to lie and tell me check my call log ********* tried to call me, however the only call from ********* was Saturday morning to confirm my appointment at 3PM., even when I called ********* on Thursday to let him know about the Insurance he never mentioned the car was no longer available If the car was defected how did it pass inspection, they clearly lied, someone came in without the trucar ad and they hiked up the price and sold the car, this was an inconvenience for me without a car to return the check to the bank, please, please people be aware of these scammers, my deposit was a contract and they had no right to sell that car a hose could of been replaced if he had said the condenser or something other but the fact that the car passed inspection proved *** is a LIAR SHAME ON THEM.