Complaints
This profile includes complaints for Lendtek's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 14 total complaints in the last 3 years.
- 4 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/18/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
***** ******* from the company Lendtek sent a application stating we could be qualified for a small business loan he working with small business under *** Financing Specialist. My company information was sent to him with banking information personal information he was supposed to set up multiple call back to go over application never receive the call back when I reached out to ***** ******* asking was this a scam he responded back Inappropriate emails. "Miss please go play in traffic- or my eat a glass sandwich and have a tall glass of bleach ".
Business Response
Date: 02/19/2025
Hello,
It appears that your business did not qualify for financing at this time, which may have led to a lack of communication. However, this is certainly not a scam, nor does it justify a lack of communication or inappropriate language. We have initiated an investigation into the claims of inappropriate messages and sincerely apologize for any inconvenience this may have caused you. Appropriate measures will be taken upon the conclusion of our investigation.Thank you,
Initial Complaint
Date:07/15/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*******************
Business Response
Date: 07/15/2024
We have removed your contact information and closed out the complaint in accordance with BBB guidelines.Initial Complaint
Date:06/24/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
***************************
Business Response
Date: 06/24/2024
Hello ********,
Of course, we can help. We have removed the contact information you provided and added it to our DNC list, closing out this investigation satisfactorily according to BBB guidelines.
Best regards,
LendtekInitial Complaint
Date:06/11/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been receiving unwanted and unsolicited phone calls and text messages on my office line *************) over the course of the past 6 years. I have repeatedly told the agents that call to remove the number from their database and to stop calling. I attempted to notify Lendtek via email as well but their email address was "not found" according to ***************** These calls and text messages are random from various unknown numbers. They ask or refer to someone named "***************************." I have repeatedly asked them to stop contacting me and yet it continues to this very day. Please remove my number from their database and CEASE and DESIST contacting me any further!Business Response
Date: 06/11/2024
We have removed any contact information for this merchant and have closed out this investigation satisfactorily according to BBB guidelines.Initial Complaint
Date:05/09/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.Should I receive further communication I will reopen this complaint.
Sincerely,
***************************
Business Response
Date: 05/23/2024
Hello ******, your contact information has been removed and added to our DNC list.
This investigation is now closed satisfactorily according to BBB guidelines.Initial Complaint
Date:11/14/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On Nov 10th 2023 I get an email to my business email address From *************************** of Lendtek. The email explains that my business loan application is almost complete and they just need me to upload my July, August, September and October ************* statements. There is just one problem here, I NEVER filled out any loan application. I responded to *************************** on Nov 10, 2023 and informed him that he is being scammed and to remove any application information that he received from "me". I told ******* that whatever info they received on my behalf is fraudulent. I asked some questions about my social security number and what info was sent to them. And also I asked what their company does to protect people from this type of fraud. I received no response. On Nov 10, 2023 I called Lendtek **************. Left a message. I didn't get a return call. On Nov 10, 2023 I received another email from *************************** at Lendtek. Telling me he is bumping this email to the top of my inbox. Asking me to update the missing fields in my application. Nov 11, 2023 I receive another email from *************************** at Lendtek. Asking to discuss my options. On November 12, 2023 ******* from Lendtek sent me a text message stating " we're looking to extend you an offer. How much capital are you seeking?" I replied Three Fiddy. On Nov 13, 2023 I received an email from *************************** again telling me that they have received my funding request and it's almost finished. On Nov 13, 2023 at 2:20 PM I called *************************** at Lendtek again. I left a message with the receptionist for him to call me back. He didn't return my call. On Nov 14, 2023 at 12:43 PM I called *************************** at Lendtek. He was not there. On Nov 14, 2023 at 1:29 PM I called Lendtek and asked to be removed from their marketing lists. The receptionist took my information and told me that she will let that department know. This company is being evasive and seems very scammy. I want to know what information they have on my "application"Business Response
Date: 11/21/2023
I'd first like to express our sincere apologies for the confusion and inconvenience you've been experiencing.
It appears there may have been a fraudulent activity submitted under your name, a matter we take with the utmost seriousness. In light of the information you've provided, I assure you we've launched an immediate and thorough internal investigation to review the account details we have on file. At Lendtek, the privacy and safety of our customers are paramount. We adhere to strict protocols and policies to safeguard sensitive information and do not share or misuse any data entrusted to us.
In response to your request, we've initiated the process to remove your contact details from our database and notified our partners of the fraudulent activity. We are also undergoing a manual review of the communication with our team.
Once again, we apologize for the distress this situation may have caused you, and we appreciate your patience as we work diligently to resolve this matter.
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