Customer ReviewsforAudio Savings, Inc.

This place should be shut down! I sent a amp back bc it was no good, they told me they would send me out a new amp once the old one was returned. Waited weeks to get that one after numerous emails and them saying they were testing my amp and any other lie they could say. Well the new amp came (which was one they had worked on, and was not new) and that one didn't work at all, so I sent it back. Well now after almost 2 months I'm still waiting on a refund. I was told 3 to 5 business days. It's been almost 3 weeks after they recieved the second amp back and I still haven't received my money back. When I email them they take days to respond and just keep blowing me off saying my money is coming. I didn't know a return takes so long I think they are stealing people's money. Do not buy from rockville audio bc this is who you will have to deal with and they are liars and scammers. They should be shut down. Wish I could post all 30 emails where they are telling lies constantly!!

I am extremely upset with this company. I order four speakers 3 weeks ago threw ****** for a wedding I was booked to Djing for on Nov 13th 2021. I had a delivery date off Nov 3- Nov 8th. I waited until Nov 8th for the speakers, they never arrived so I called ****** to find out what was happening. The tracking number said that the speakers were on the way so I didn't think to much of it. They didn't arrive so I got worried. I had ****** reach out to audio savings to see what was going on. According to an Audio Savings rep my speakers were lost in transit or there was a scanning issue by ****** I called ***** and they said they never received any speakers from Audio Savings and Audio Savings was not be truthful with me. Audio Savings repeatedly told me that my speakers were shipped and ***** had picked them up on 10/28/2021. If I did not call Audio Savings, I would've never known anything because my delivery status on ****** kept saying on the way. Audio Savings knew they lost my product and never let me know anything. With a wedding to DJ on Nov 13th I politely asked if they could possibly overnight me some speakers or give me some sort of discount for my troubles. They said "we don't do that". Now I'm forced to find some speakers for this wedding, Everything seems to be booked up and already rented out so I'm in trouble. If I were notified early about my product being lost in transit ( whatever that means) I would have had time to make some last minute adjustments. The Rep I spoke to was very nasty and not very understanding. I was told by Audio Savings the only thing they could do was re-order my product, not even caring about the inconvenience this caused me. They have horrible customer service and I will not recommend them to anyone else. Because they had to reorder my speaker it is going to be another week and half to two weeks before I get them now. I told the rep just send me the ones I paid for. Thanks to ****** the gave me a credit that I'll be using to rent some speakers for the wedding if I can find some. ****** stood on their companies morals and values while Audio Savings pointed fingers and blamed ***** and did nothing for my inconvenience. (Audio Savings) Horrible way to treat a customer who spends their hard earned dollars with you.

This company simply needs an intelligent restructuring to actually fulfill customer needs. At the moment theyre not being up front about shipping times, cost, or options. They are trying really hard, the leader is stupid, and that is not the workers fault. Only order from Audiosavings if you truly have no other options. Hopefully they will be removed from ****** until theyre a real company.

i ordered an audio-technica microphone and it was dead on arrival. i went back to the site i bought it (******) and printed the return label and delivered it to a *** drop off point a couple days later. a week later i recieved an email that the item was returned and was confirmed to be defective and i should get a refund within 10 days. a month went by and i never recieved my money. in short, i opened to customer service tickets on ****** and both times a representative told audio savings to hurry up and give me my money, and i spent 3 days arguing with audio savings because they claimed (obviously a lie) to refund me, but i had no record on my bank account of a refun and ****** had no record of them sending money or me recieving it. it was resolved because i opened a marketplace claim through ****** and emailed audio savings that both me and ****** could prove they still had my money and that they would be forced to give it to me. they apologized and said i should be getting it in 5 days, then immediately i got emails saying the *** was resolved, that the item was returned, and that i should be recieving a refund. i got another email a little later about my marketplace claim saying i will get my money in a couple days, so i checked and i finally recieved it in october, over a month after i placed the ***