Reviews

Review Details

• Review fromLeah R

  Date: 02/14/2024

  1 star
  Some time in September 2023, a representative from RPA Energy/Green Choice came to my door to inform me that it was the time of the year to make a choice of my energy supplier. She seemed very nice, and stepped me through the process of doing so. However, she didn't inform me of the implications of this, and that this would significantly increase my PSEG bill for electric and gas. Because I am on a budget, this created a huge burden on my recent monthly expenses. A couple of days ago, I called PSEG to figure out why my recent bills were so high, at which time, the representative told me that this third party energy supplier was designated. I was able to cancel, but I still have to wait for two billing cycles for it to completely drop off my bill. I feel like the representative wasn't forthcoming and misrepresented the nature of her visit.

  Green Choice Energy

  Date: 07/18/2024

  We are happy that we were able to resolve your concern.

• Review fromShane V

  Date: 12/28/2023

  1 star
  *** came to my door, looked at my energy bill and told me he wanted to give me some cash back as a thank you. Took all my info and wanted me to accept and sign the agreement to get the cash back. The statement said that in agreement I will be switching to Green Choice Energy. I asked him 6, 7, **** times if this was to switch my energy supplier. He repeatedly told me "No", that my supplier would remain the same as they own the pipes and lines. After showing him that the statement I was to sign is exactly the opposite of what he was telling me, he finally admitted that my signature would have me switch my energy supplier to Green Choice Energy. He claims he did not understand my question. I could not have been more clear.

• Review fromWilliam B

  Date: 11/12/2023

  1 star
  My gas bill doubled in price after switching to them. Nothing in the contract explains why you now are charged two times for the same service. DO NOT make the mistake of signing up with them!

• Review fromCharlie L

  Date: 04/17/2023

  1 star
  SCAM SCAM SCAM!! STAY AWAY!!I wish I googled the company when they came to my door. They dont want you to do any research first on them. That's why they try to get you to switch over asap while they're with you. The government should get involved here and shut these crooks down. Call your congressional representatives people!

• Review fromCarmen V

  Date: 01/28/2023

  1 star
  Had a guy come to my apt complex where soliciting is not allowed, and demand to see my electric bill. I told him we dont get paper bills and insisted i pull it up on my phone which i did not. I asked if he was from my electric company and he said he was from my supplier and he needed to see if i was getting the rate I signed up for. Knowing something was off, i asked to see his badge and then told him he was NOT my supplier. He would not take no for an answer at which point i slammed the door in his face after he cought an attitude. I reported him to my complex office and was told those ppl have been chased off many times.

  Green Choice Energy

  Date: 02/20/2023

  Good Afternoon ************ - Thank you for your feedback. We are sorry to hear about your experience, and the sales agents representing Green Choice Energy are trained not to solicit in No Solicitation areas. The experience you described goes against our training policies. We are fully investigating this matter.

• Review fromArun s

  Date: 12/23/2022

  1 star
  Do not ever go with RPA energy inc (or whatever name they are going to use in future), they are simply running big scam and charging double than other provider.
  i dont know how i missed BBB rating and unfortunately i enrolled in RPA energy inc. after 2 months i received my first bill with RPA and it is double then my old provider. i was paying around $250 for 1800kwh and this **** RPA charged me $507 for 1727kwh so i dont understand why the **** they promised me that they are going to reduce my bill??
  the person visited at my door showed me few bill samples and confirmed me that i am going to get lower rate then PSEG (less than 0.11) then why they are charging double?
  on the same bill i can see PSEG would have changed me $218 for 1727 kwh (under price comparison)
  i want RPA energy inc to change the bill amount as promised (0.11 per kwh) and cancel my account so that i will continue with PSEG
  address - **** ****** ***** ** **********

  Green Choice Energy

  Date: 12/30/2022

  Thank you for reaching out to Green Choice Energy directly. We are happy we were able to resolve your concerns with you. Have a Happy New Year.