Business ProfileforAdvanced Environmental & Restoration Services

We contracted with Advanced Environmental in July with an end date of October 1st. The scope of work was to install new gutters and a french drain around the foundation of the house. The provider said that the lead was about 2 weeks but work did not start until September 26th. On September 29th the gutters were removed from the house and during the french drain installation our main sewer line was cut. The provider didn't notice that they had severed our main sewer line so they buried the new drainage. The french drain filled with sewer and our toilets started gurgling. We called a plumber because we thought we had a clog. They said the snake poked out to fresh soil so we knew we had a bigger problem. The provider did come out and fix the main sewer but has yet to complete any of the other work. We did not have gutters on our house until we contracted a separate company to put them on in the first week of December. We have had an open trench around our house from September until now December 20th. We have yet to receive a refund for any of the uncompleted work, which totals over $3000. The provider has promised on several occasions to mail or drop off money but it hasn't happened. The plumbing and pipe scoping work required when the sewer line was cut totaled over $900. We still have an open trench and what should have been a 2-3 day job has stretched over 6 months with so many excuses as to why.