ComplaintsforRMC -Quickstop Gas -Turbo Rey Carwashes
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Complaint Details
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Initial Complaint
04/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car to this car wash, purchased the most expensive wash ($26) and not only was my car very dirty when it came out but the hood was badly scratched on a car that is pristine. There were 7 people drying and polishing but they they are claiming it to be not their problem. I want their cameras pulled to see what they were wearing watch, belt, zipper sweatshirt, etc. *********************** poor attitude, poor customer service and they not only do not stand behind their shoddy work they seem to take no blame. This is new ownership of a place that I have frequented for years, after looking at their reviews it seems there are many complaints about damage as well as poor quality and inefficient workers and service. I will now need to have my car hood painted so a $26 car wash will likely cost me a couple of thousand to fix someone elses carelessness. Please helpCustomer response
05/06/2023
Better Business Bureau:
At this time, I have not been contacted by RMC -Quickstop Gas -Turbo Rey Carwashes regarding complaint ID ********.
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.