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Find a Location

French Woods Festival of the Performing Arts has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforFrench Woods Festival of the Performing Arts

    Camp
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    French Woods Festival of the Performing Arts has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 609, Hancock, NY 13783
      BBB File Opened:
      3/6/2002
      Years in Business:
      52
      Business Started:
      12/15/1971
      Alternate Business Name
      • French Woods Camp
      Business Management
      • Mr. Main office
      • Errick, Complaint Contact
      Contact Information

      Customer Contact

      • Errick, Complaint Contact
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/05/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      My husband and I sent our 12-year-old daughter to sleep away camp at French Woods for the first time this year. It was not her first time as a sleep away camper, but a first time there. She was to stay a 3-week session. After over a week there, we heard from her through her sister, who was also a camper there. Her sister alerted us that she was not feeling well, had tried to reach us but was not allowed to and her camp email address was not functioning (and the camp had not given her an alternative way of reaching us). We called the camp immediately and demanded to talk to our daughter. She begged us to leave the camp, for the reasons detailed in the letter attached to this email: a 17-year-old boy was annoying her, and outright stalked her one evening. She told us she did not feel safe, and we went up to get her. To our surprise, we were only welcomed by 19-year-old camp counsellors, nobody from the direction. We demanded to talk to someone from the direction, and talked to the head of girls' camp (at least number 3 there), who explained to us that the 17-year-old boy would remain in camp, the reason given being that "he was autistic and would never hurt anyone, and that he did not know what he was doing". He has spent many years at this camp, whereas ***** was a newcomer. ***** felt unsafe staying there, and we could understand why: we know children with handicap, and under no circumstance should a handicap be an excuse for a 17-year old boy to stalk a 12-year old girl around camp. We went back to New York and called the camp to seek a resolution to ***** having had this unpleasant experience and having had to leave when she was clearly not the cause of the issue. The camp director we talked to apologised for what had happened and asked us to write to the owner of the camp. We sent the letter attached here. The owner sent us a shockingly rude reply blaming our daughter for complaining about a child with handicap. This handling of the facts is unacceptable.
      Read More

      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Roberto P

      5 stars

      01/07/2023

      We want to share our only positive experiences with the French Woods Festival of the Performing Arts camp. Our two kids have attended three in-person and one virtual session during the pandemic. The only complaint we've ever heard about French Woods from our kids and their friends is that they do not want to leave at pickup. Our kids love this camp despite all the hard work; they spend about 5 hours per day working on their music (and/or acting, singing, dance, and other performing arts). Kids learn from and perform with visiting professionals, but learning is not made stressful. And during camp, they've developed true friendships that endure outside camp. The end-of-camp performances at French Woods are impressive, considering these kids had just a few weeks to prepare.

      Local BBB

      BBB of Upstate New York

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