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Business Profile

Jewelry Stores

Ancient Treasures

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Jewelry Stores.

Reviews

Customer Review Ratings

1/5 stars

Average of 10 Customer Reviews

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Review Details

  • Review fromRosemarie R

    Date: 04/20/2025

    1 star
    This company is one of the worst companies I have ever worked with. I ordered two necklaces from this company and instead of providing me a silver necklace and gold necklace that I paid for, they sent me two of the same necklace. I requested a shipping label so that I can return it and get a refund. It has now been almost a month and I still haven't received a shipping label nor a refund. I have followed up every week with no resolution. Honestly, you are better off ordering from ****** or legit company. This company is a ****.
  • Review fromVicki H

    Date: 06/24/2024

    1 star
    Do not buy from them. The website says it is in ********, ****. My husband ordered me a necklace and when it came he didnt like it as it wasnt what was picture. To return it, it had to be sent to an address in *****. In December 2023, took it to post office to send it the address they gave. Today, June 24, 2024, the necklace was returned as not Claimed. Do Not buy from this company. Very poor business practices.
  • Review fromBridget M

    Date: 03/15/2024

    1 star
    I ordered a $180 necklace that was supposed to be real silver. They sent me a viking cup and stickers for free from ****, but I had to wait almost 4 weeks for the necklace to be shipped from China. SURPRISE, it's fake! I reach out to the company, in order to get a refund of the original item I ordered, I have to ship the item back to ***** at my expense. Was the address provided even real? I have no clue, it's been sitting in ***** customs for 18 days... 2.5 weeks! They're response was that I needed to check with my carrier. Don't order from this company, it's all a scam.
  • Review fromJim W

    Date: 12/28/2023

    1 star
    Just terrible. Ordered items on 12-8-2023. Free junk arrived 4 days later. Today is 12/28/2023, and package has been in ****** ** area since 12-22-2023. I have sent 2 emails, and get the same lame response. I will never order anything from these folks. Sheen (Support Ancient Treasures)Dec 28, 2023, 8:06?PM UTC Hi ***, Thank you for your email. I have looked into this order for you and can confirm that it was shipped and left our warehouse on December 19,2023. It is moving through the ************************ and making it's way to you. The tracking link is below :
  • Review fromNikki E

    Date: 06/03/2023

    1 star
    So frustrating they sent one package to the correct apartment and one to a non existent apartment at the same address. Now I'm just ignored. I wish there are more ways to warn other people from wasting time and money
  • Review fromGregory O

    Date: 03/30/2023

    1 star
    I ordered over $300 worth of items from them at the beginning of January. It is now almost April and I still dont have what I ordered. Now they are telling me one of the items was delivered when it quite clearly was not delivered. They told me a family member mustve grabbed it from the mail. Really? I have no kids. They will not send me the ring they owe me. They stole my money. They are a sham business. Buyer Beware.
  • Review fromRobin P

    Date: 01/12/2023

    1 star
    Took me a month to receive the item. They shipped it in bubble wrap, not a box. It arrived broken and this unethical company won't refund my money. They said they don't refund under these circumstances. It's a waste of money.aybe worth $5 but they charged $50.
  • Review fromTheresa S

    Date: 01/10/2023

    1 star
    I ordered a necklace from this place 6 weeks ago. I still don't have it. They sent me a tracking link that is bogus and hasn't updated for over a month. They sent me a new link and every day it tells me the order is estimated for arrival for tomorrow. When tomorrow comes the order doesn't arrive and is now estimated for delivery tomorrow, and tomorrow and tomorrow. The necklace was supposed to be a Christmas gift for my son. I don't believe I'm ever going to see the necklace. I requested a refund but they said they can't refund me because there's an estimated delivery date--one that never comes. Buyer beware! I can't even give this business one star in truth by have to give at least one in order to leave my review. I'm saving all my communications with them and BBB will be my next stop.
  • Review fromKenneth L

    Date: 09/07/2022

    1 star
    They tell you 5 day shipping that's not even the case. It's going on the 8th day and my package as still not arrived and probably will not be the right necklace will never order from them again. Wish I could *** them for false advertising!
  • Review fromLacey J

    Date: 08/31/2022

    1 star
    I ordered two items and a month later only one had arrived. It was HUGE costume jewelry and completely not what was represented in the picture. I immediately requested a refund and they keep giving me the run around. They sent an email telling me to take the unused necklace out and take a picture with you wearing it so they can decide if they will give me a refund. This is a complete joke. I absolutely refused to do this and now (seven emails later) they say they have to request the return from another department to get approval for a refund. This is not a real business. They still have my money and refuse to give me directions on how to return because they are researching how to complete a return. Absolutely a thief and sham business.

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