Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Charles Window Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Windows.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLaura D

    Date: 07/15/2023

    1 star
    Does not deserve any stars. My windows were installed wrong and rain got inside. Mold was horrible. Had to remove carpet and walls to fix. 7 out of eleven windows lost their argon and now have nasty spots inside the glass. Tried to get them to fix and said he had no one working for him anymore during COVID-19. I'm trying to contact manufacturer but no answer. Windows are supposed to be guaranteed for life of home for any reason. Don't deal with this company!
  • Review fromJared S

    Date: 12/14/2022

    1 star
    I have waited for 4 months now for my windows and nothing. Priscilla the owner does not pick up her phone and in person was confrontational and told me to leave her business. This business appears to be a scam, please check their **** reviews.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.