Business ProfileforRolling Hills Asylum

I purchased tickets for a ghost hunt at Rolling Hills Asylum for May 13, 2023. Four tickets for myself, husband, and 18 year old son and daughter. I made the purchase online and I had to fill out quite a bit of information for each of us, name, address, date of birth, date of event, how we heard about it, etc. Then there was cell phone number and email address. I, being the purchaser, tried to leave email and cell phone blank for my husband and kids, but the form would not submit with those being blank. My husband and I share an email and my kids don't have one. Additionally, my husband only has a work cell phone which he can't pass out the number and my kids do not have cell phones. Therefore, I filled those blanks with my email and my cell phone number which was obviously duplicate information. The form then submitted, and I was taken to the payment page. SO, I was able to make the $276 purchase with ONE email and ONE cell phone number for the FOUR of us. The owner then demanded that I provide a "unique" email and cell phone number for each of us or "we would be turned away at the door". She also stated, "NO REFUNDS". She basically called me a liar when I tried to explain that to her, telling me that "in this day and age, EVERYONE has email and a cell phone". I feel as if only ONE email was an issue, then the payment should never have gone through, but she now has my money and is being absolutely ridiculous telling me that my kids need their own cell phone numbers and email accounts to take a tour of an old building. I feel as though her website is designed to scam people. On a side note, no one under 14 is allowed to go there, but after having this issue with her, I decided to try to buy a ticket for my 12 year old, and sure enough, the website allowed me to submit his information and asked for payment. So, she would have gladly taken payment for a 12 year old and then denied him access if I had shown up with him. She is deliberately trying to cheat people.