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Business Profile

Cleaning Services

WeComeToYouHomeCleaning.com

This business is NOT BBB Accredited.

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1

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Review Details

  • Jasmine J

    Date: 03/05/2023

    If you are in the **, **, **, or ** stay away from We Come to You Home Cleaning. The owner is a very ignorant and abhorrent person with no etiquette. I hired them to do move out cleaning at my old house on February 27th. His employee broke the glass fixture for the light on the ceiling fan, threw it away and made absolutely no mention of it. I called the owner **** to let him know, and he said he'll check with her then call me back. I never got a call back so I decided to reach out to PayPal for a resolution. As soon as he gets the notification he calls me screaming that I'm a liar and I just want to con them out of their money. I hang up and he proceeds to text me. I have nothing to lie about. If she said something to me right then and there I would have went straight to ********** and bought the fixture myself and replaced it. Because she said nothing I had no time to fix it myself, now its going to cost me more money because now the landlord has to buy the fixture and pay the maintenance person to go put it in. It would've costed me less than $30 to get the glass myself, but now the landlord is involved and they're going to charge me for the glass and the labor to have someone put the glass in. I've paid for every repair in that house out of my own pocket no matter who did it just so that I can get my deposit back and move on with my life. I haven't even began to complain about how his employee took SIX HOURS to clean a refrigerator a few cabinets and a stove and wipe ONE ceiling fan in an empty house leaving me to have to practically clean the ENTIRE house myself despite clearly stating what I needed done prior to his employee arriving to perform the service. I didn't even ask for a refund or go over in detail how the entire 6 hours was wasted. All I wanted was for them to take responsibility for the broken glass.

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