Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ace Flag Co., Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAce Flag Co., Inc

    Printers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers custom-printed flags, banners, and visual promotions.

    Business Details

    Location of This Business
    5444 Transit Rd, Depew, NY 14043
    BBB File Opened:
    2/26/2013
    Years in Business:
    87
    Business Started:
    1/1/1937
    Business Started Locally:
    1/1/1937
    Business Incorporated:
    8/4/1984
    Type of Entity:
    Corporation
    Business Management
    • Mr. Chad A. Vosseller, President
    • Mr. Peter Roe, Vice President
    Contact Information

    Principal

    • Mr. Chad A. Vosseller, President
    • Mr. Peter Roe, Vice President

    Customer Contact

    • Mr. Peter Roe, Vice President
    Additional Contact Information

    Fax Numbers

    • (716) 681-3043
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick M

    5 stars

    06/15/2022

    Very pleased with overall quality and function of this flagpole,the aluminum pole is a good heavier gauge with heavy duty clear plastic rotating flag clips that work great! Only negative issue was some minor damage to the flagpole/parts when the box was damaged during shipment, apparently was dropped. The manufacturer should think about packing the contents better, perhaps adding styro-foam pads or blocks. The seller on the other hand, was excellent in promptly responding to this issue and took care of me! Now, for all the inexperienced and “nay-sayers” out there - I successfully installed this flagpole on top of a solid concrete pad (6+ in. thick) as pictured. I almost ordered a “Titan Deck Mount for Telescoping Flagpoles”, but after more research I found a comparable and less expensive “Dock Mount for Telescopic Flagpole” (3 iin. O.D.), thru “Ace Flag & Visual Promotions” out of Depew, N.Y. Their customer service was awesome, very friendly and helpful! I installed the Dock Mount with four “Parawedge” 3/8” x 3-3/4” concrete anchors from **** *****. (Be sure the drill w/masonry drill bit is held as vertically straight as possible while drilling!) Directions call for min. 2 3/8” depth of hole but recommend adding ¼” to that depth, making sure to completely cleaning out holes after drilling, by blowing in them with a baster type squeeze tube, small rubber tube or even a bent straw. I did have to lightly tap the threaded studs left or right after installing them for a better fit of the base plate. I also recommend applying corrosion inhibitor spray to the studs and nuts since they are only galvanized steel and exposed to the elements. I finished off the flagpole project with a "Deluxe Solar Flagpole light" from seller ******, which was easy to install, seems to be of decent quality and very nice. I just wish the sensor would make it come on a little earlier, as it won't light up until it's almost completely dark outside.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.