Customer ReviewsforHeatherwood Luxury Rentals

Have lived in the ************ location almost 2 years & the maintenance crew is the only good thing about this place. Heatherwood corporate does not conduct business properly - they are money hungry, not people-centric, and don't care who they s**** over in the process.They are penalizing a tenant (me) who has paid rent on time every month for 2 years, because their autopay system didn't collect the last payment before shutting off (autopay was set up to run through the duration of the current lease) and despite that I put in a payment immediately after receiving notice of this, they are charging me a $50 fee and telling me they can't waive it. There is nowhere on the Heatherwood Tenant Portal that says to set autopay beyond the last desired payment date.The ******************** provided by Heatherwood on the website are false advertising - there are no amenities at this location outside of 2 small laundry rooms & the apartments are not "luxury" as they say - the appliances and design are very outdated. The amenities are at another Heatherwood location 20 mins away by car. They also charge expensive, non-refundable pet fees, regardless of whether there is damage or not.Heatherwood continues to raise the rent enormously despite not having or adding ANY amenities. Many tenants moved out as a result, and I can only imagine that the $ Heatherwood spent on the apartment turnover is way more than what they are getting with the increased rent. Not only that, but they brought rent down on some units when they finally realized they were charging way too much & not filling units, and now there are some tenants paying less than others for the same types of apartments. It is my opinion and that of many other current tenants that Heatherwood Corporate is not running things properly or fairly.

Ok I have lived at Heatherwood Lakeside for over three years. My husband is critically Ill. I told them this cause they wanted his car removed from in front of my residence. They didnt give a rats *** that my husband was not able to move the car. So I told them I am by mussels but I will take care of it. They couldnt wait even though I moved the car to an isolated area. I had it sold for ******* the party was coming asap. They towed it causing I do stress for myself and husband. We cannot afford a loss like that. That money was to pay this months rent. So now they dont get this months rent. Be careful what you do before you do it Heatherwood.I have a list of other complaints against the complex. Another time DONT RENT HERE You arent allowed to do anything Everything is a violation If you have to pick your nose hide and do it or you will get a violation The rent here should be no more then 900 a month they charge **** a month and keep raising it Other apartments of the same size pay less