Business ProfileforRestaurant Depot, LLC

So I don't really talk trash on people but my mom just talked to me about her experience at Restaurant Depot in *************... about the manager or whatever status you are Mr.*****... you had no right to yell at my mother or call her a liar or talk about the Mexican race. What fault does my mother have that you people at Restaurant Depot did not change the prices at your store?! My mom went in to buy the inventory we need. When it was her turn in line to pay, your prices that were ringing up were not matching what you had advertised at the store...So she asked the young lady at the register why it was ringing up at a higher price than what was shown on the sales floor? The young lady wasn't sure so she told my mom to go and take a picture and they would adjust it.... my mother went and took the picture came back and showed the cashier. THEN she called over I'm guessing the manager ***** to make the price adjustment... ***** dared to say that these MEXICANS just take pictures of the lower prices and keep them and share..Look here sir.. MY MOTHER is a HARD WORKING LADY!!! SHE HAS THE MONEY TO PAY WHATEVER SHE WANTS!!! My mom was in shock and she approached you after she paid and told you, *****, that she can show you what time she took the picture. You yelled at her and belittled her infront of other customers... why am I typing this.. well because I'm beyond mad that I wasn't there to defend my MOTHER. It don't matter what race you are there are thiefs every where. But my MOTHER is not one of them. I don't care if you were having a bad day at work or whatever but you don't treat your customers like that!! As a busines owner I have my bad days but I NEVER take it out on customers or make racial comments!! Restaurant Depot you need to educate your staff more or be careful on who you hire! My mother deserves an apology from the way ***** treated her today.

Our team spoke with the person that submitted the review on behalf of their mother as well as the branch personnel who were present. The branch personnel recalled this incident and that that the customer took a photo to show the item price. In accordance with company policy, however, the branch had to verify the price themselves before making any adjustment. After doing that, and making the price adjustment for the customer, the customer yelled at the branch manager for not accepting their photo as proof. We regret if the customer interpreted the branch's price check as anything other than following company policy.