We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Drug Testing

Test Negative

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drug Testing.

Reviews

This profile includes reviews for Test Negative's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Test Negative has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Lisa M.

      Date: 08/02/2023

      Lisa M.

      Date: 08/02/2023

      I purchased 2 bottles of Rescue Cleanse 32oz detox drink. I followed the directions exactly. I tested positive each time. Company refuses to refund my money.

      Test Negative

      Date: 08/15/2023

      We explained to the customer that we do not offer money-back guarantees or refunds which is clearly stated in several areas of our website and refund policies. The effectiveness of the drink very much depends on several factors related to her physiology and consumption. She chose to purchase that particular product and not one of our other options. She stated she would be placing a fraudulent chargeback to avoid having to pay for the product. Upon purchasing she checked the checkbox stating she agrees that there are no refunds after purchase.

    • Stephen p

      Date: 02/21/2023

      I payed to have it overnighted and here it is almost 2 weeks later I still don’t have it and they refused to refund me my money this business is a con do not give them any of your money.

    • Pooja K

      Date: 02/07/2023

      Pooja K

      Date: 02/07/2023

      My account information and payment data was leaked and an unauthorized purchase of $848 was made using that information. I’ve only used this email address for one purpose - to make a purchase on this website. When I called customer service, I got a blasé “thanks for letting us know!” Figured others would want to know as well.

      Test Negative

      Date: 02/08/2023

      Hello *****, Im sorry to hear you did not have a good experience when in contact with our customer service team. I have been trying to locate the email or call in which you reported this situation with your card. You could kindly confirm which day and approximate time you called us? That way i can review the communication and speak with the team member you dealt with immediately. We most certainly take any reports of fraud very seriously. However please be advised that our website and softwares are HIGHLY protected and customer data security is our utmost priority. To investigate this further could you kindly respond to *******@************.com with the information I have requested and then we can continue the conversation there so i can get more information from you about what happened.

    Test Negative is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.