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Find a Location

Towne Housing LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Towne Housing LLC

      885 Niagara Street Suite 101 Buffalo, NY 14213

      BBB Accredited Business
    • Towne Housing LLC

      1128 Oliver St N Tonawanda, NY 14120-2638

      BBB Accredited Business
    • Towne Housing LLC

      PO Box 100 Buffalo, NY 14205

      BBB Accredited Business

    Business ProfileforTowne Housing LLC

    Real Estate Broker
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/5/2017

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Real Estate

    Business Details

    This is a multi-location business.

    Find a Location

    Towne Housing LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Towne Housing LLC

        885 Niagara Street Suite 101 Buffalo, NY 14213

        BBB Accredited Business
      • Towne Housing LLC

        1128 Oliver St N Tonawanda, NY 14120-2638

        BBB Accredited Business
      • Towne Housing LLC

        PO Box 100 Buffalo, NY 14205

        BBB Accredited Business
      Location of This Business
      885 Niagara Street Suite 101, Buffalo, NY 14213
      BBB File Opened:
      5/4/2017
      Years in Business:
      12
      Business Started:
      1/1/2012
      Business Incorporated:
      1/24/2012
      Accredited Since:
      5/5/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Towne Housing Real Estate
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jeremy M Ballsmith, Managing Partner
      • Miss Elizabeth Huntington, Office Manager
      Contact Information

      Principal

      • Mr. Jeremy M Ballsmith, Managing Partner

      Customer Contact

      • Mr. Jeremy M Ballsmith, Managing Partner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This Reality business is not serving their tenants properly. They are not living up to what they are writing in their contracted lease. I’m living in an home that is a total health risk and major safety risk. When you do advise them of repairs of such major issues they’re ignoring them. Purposely ignoring emails, phones, and now wanting to punish me issuing me a vacate the property letter. I am disabled, suffer from mental health issues, I totally feel taken advantage of. An because I’m taking actions against them for placing me in a home that is unlivable.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Samantha L

      1 star

      05/17/2023

      I wish I could give 0 stars. The definition of *********. They raised my rent during COVID-19 in both 2021 ($25 with written notice) and 2022 ($75 with no notice other than the new price on my lease renewal and when I questioned this the solution I was offered was to move out) as a new tenant the year just prior to that. They took days to return calls for any maintenance concerns or issues with the other tenant and advised me to deal with most issues, like birds in the ceiling and constant harassment from the other tenant, on my own. I had to call the police more than once for parking and other issues due to their failure to intervene after multiple calls and requests. These people do not care about their tenants whatsoever. If you needed assistance outside of business hours there was no way to reach anyone in any department. The emergency maintenance line does not get answered after hours. I had to call ******** **** myself for a potential gas emergency due to my broken oven. It was "repaired" with a new and completely unlabeled control panel (unless you count the makeshift tape labels that were poorly drawn on when I got home). Forget snowplowing in the Winter even if it's in your lease. I was snowed in for multiple days during blizzards because the driveway never got plowed and I many times had to arrange for or do it myself. To end that lovely experience they put the duplex I was living in up for sale and refused to renew my lease thus forcing me to move out. But not before they drove me insane showing my apartment and touring a bunch of strangers through the house while I was still living there. The entire experience was beyond terrible and I strongly caution anyone who is considering renting from this company to change their mind. Truly anything is better than dealing with these people.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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