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Business Profile

Heating and Air Conditioning

Zenner & Ritter Heating & Cooling Inc.

Reviews

Customer Review Ratings

4.92/5 stars

Average of 214 Customer Reviews

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Review Details

  • Review fromSusan O

    Date: 08/04/2025

    5 stars
    Eli was wonderful to work with today!! He was professional, polite, knowledgeable and willing to explain everything he was doing. We are extremely satisfied with the experience and the input of his other two co- workers who also came by. Will surely use this company again ????
  • Review fromJames S

    Date: 08/03/2025

    5 stars
    The technician was very friendly. He was quick. Although just a tuneup appreciated the feedback and advice.
  • Review fromSharon J

    Date: 07/31/2025

    5 stars
    Man who knows what I need,and fixes what I needed.
  • Review fromJeffrey H

    Date: 07/31/2025

    5 stars
    I had a great experience with customer service, the sales rep and the technicians. All were very nice and helpful from the first call to finishing the AC installation! I would highly recommend them!
  • Review fromTerence M

    Date: 07/31/2025

    5 stars
    Zenner and Ritter service technician Richard **** completed the necessary repairs on my whole house generator, as well as performing the annual maintenance for my air conditioning system. As usual, Rich provided a level of service second to none - very professional and complete. The entire staff at Zenner and Ritter is friendly, helpful and accommodating. They are an outstanding Home Services company!
  • Review fromChristina P

    Date: 07/23/2025

    5 stars
    Very professional. Cleaned up after like they were never here. Great customer service. And out of all the quotes we got they had the fairest price. Very pleased all around!
  • Review fromJim G

    Date: 07/13/2025

    5 stars
    Scott and Ray were great! Very good service!
    They showed up on time. They did the job in the time they said they would. They left the place as clean as when they got there.
  • Review fromBrian P

    Date: 07/12/2025

    5 stars
    Fixed our AC on the hottest day of the year. Our tech James was extremely polite professional and knowledgeable. Kept us informed every step of the way. Saved the day for us!
  • Review fromCheryl H

    Date: 07/10/2025

    5 stars
    The technician was on time, polite, and efficient. My furnace and split unit heat pump were installed by Zenner & Ritter. I have always been satisfied with the service provided by and recommend this company.
  • Review fromJames M

    Date: 07/07/2025

    5 stars
    Anita gave a consultation for a ******* generator.She was very professional yet friendly and explained everything thoroughly .She answered all of my questions to my satisfaction and did not put any pressure to make an immediate decision.Anita is a very good salesperson and a credit to her employer.

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