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Business Profile

Eyebrow Threading

Buffalo Brow and Lash Lounge

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Eyebrow Threading.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Cathleen S

    Date: 09/14/2025

    I booked a service for eyelash lift and tint and placed a 40.00 deposit with Buffalo Brow and Lash Lounge for sept 22,2025. I reached out to the owner Savannah on Sept 13,2025 giving ample time to ask if I could switch to a different service, eyebrow wax and tint. Concerns were raised about eye sensitivity to the eyelash lift and tint. I’m leaving for a cruise on sept 25 where medical care would be extremely expensive if my eyes developed a reaction to the tint. Unfortunately Savannah will not return my deposit or use the deposit towards the new service. I feel this is just wrong and not taking customers concerns seriously. I feel if I was cancelling business all together then I can understand losing the deposit but I only want to switch to another service offered at the business.

Buffalo Brow and Lash Lounge is NOT a BBB Accredited Business.

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