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Find a Location

Felgemacher Masonry, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Felgemacher Masonry, LLC

      2727 Broadway St Ste 5 Buffalo, NY 14227-1070

      BBB Accredited Business
    • Felgemacher Masonry, LLC

      640 Trolley Blvd Rochester, NY 14606-4265

      BBB Accredited Business

    Business ProfileforFelgemacher Masonry, LLC

    Chimney Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/14/2015

    Years in Business: 71

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Chimney Repair & Rebuilding

    Chimney Liners

    Chimney Removal

    Chimney Sweeping and Cleaning 

    Chimney Inspections

    Tuckpointing

    Masonry

    Brick Waterproofing

    Fireplaces and Stoves

    Gas Fireplace Inserts

    Gas Fireplaces

    Wood Burning Fireplace Inserts

    Business Details

    This is a multi-location business.

    Find a Location

    Felgemacher Masonry, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Felgemacher Masonry, LLC

        2727 Broadway St Ste 5 Buffalo, NY 14227-1070

        BBB Accredited Business
      • Felgemacher Masonry, LLC

        640 Trolley Blvd Rochester, NY 14606-4265

        BBB Accredited Business
      Location of This Business
      2727 Broadway St Ste 5, Buffalo, NY 14227-1070
      BBB File Opened:
      7/9/2015
      Years in Business:
      71
      Business Started:
      1/1/1953
      Business Started Locally:
      1/1/1953
      Business Incorporated:
      4/24/2015
      Accredited Since:
      7/14/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Felgemacher Masonry & Chimney
      • Felgemacher Fireplace Shop
      Business Management
      • Mr. Kurt Felgemacher, Co-Owner
      Contact Information

      Principal

      • Mr. Kurt Felgemacher, Co-Owner

      Customer Contact

      • Mr. Kurt Felgemacher, Co-Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/12/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      A tree limb fell on my home. I hired Felgemacher Masonry to repair the damage on my chimney. They came out accessed and later scheduled the repair. They completed the work and the work they did, at best, was sub-standard. I can see cracks in the bricks that should have been repaired and was not. They tarred a black object unto the chimney to keep it in place. Now, my roofer cannot flash to roof. Honestly, I could have done better than this company and they are supposed to be professionals? Please find a photo attached.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      E A F.

      5 stars

      10/19/2021

      Had a problem with smoke from my family room fireplace leaking into my living room above. . Right from the start the operation was very professional - salesman took care of the necessary paperwork, quote, etc. When they started work, I was astounded by how efficient they were going about the repairs. Unfortunately , the initial assessment did not completely resolve the problem. They worked like the proverbial beaver for the next month to correct he problem including the owner of the company, who worked tirelessly to resolve the problem. He finally did. If you are looking for a professional, efficient knowledgeable company to work on you fireplace, this is the place to come.

      Local BBB

      BBB of Upstate New York

      BBB Reports On

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