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Business Profile

Web Design

TemplateMonster.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TemplateMonster.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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TemplateMonster.com has 2 locations, listed below.

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    Customer Review Ratings

    4.38/5 stars

    Average of 47 Customer Reviews

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    Review Details

    • Review fromJoyce

      Date: 02/08/2023

      5 stars
      ***** was very helpful, and friendly. Very good. Thank you
    • Review fromVitaliy D

      Date: 02/08/2023

      5 stars
      Been using this site for about 3 years now - always happy with the end result and the product. Will definitely recommend it to friends and clients
    • Review fromKris G

      Date: 12/30/2022

      5 stars
      Got supported with great help from Nancy M**! Much appreciated, always quick replies. Was a real pleasure to do business with! Greetings from K*** ******** ************************
    • Review fromMatthew K

      Date: 12/14/2022

      5 stars
      **** ******* was great! He was very efficient and got the job done!
    • Review fromJohn O

      Date: 11/28/2022

      1 star
      I got scammed from these guys. Purchased template and never received it. They kept telling me I need to do different things and give them access. I did, big mistake. Also they say they are in ** but then they said they were in another country which they did not specify.
    • Review fromLaura J

      Date: 08/11/2022

      1 star
      There was a major error on the template I purchased. **************** says only the ********************** developer can provide assistance. After two weeks they have only replied to me twice in the chat, both times saying they can't replicate the issue. I can replicate it on both my website and their demo site. I even sent them a video, but they say the video doesn't show the issue. Total lie! I paid for support until October and am not receiving it.
    • Review fromDonnie K

      Date: 05/20/2022

      1 star
      I purchased their lifetime subscription for $529, but after 24 hours realized their WordPress themes had licensed plugins that required you to purchase an additional license to receive updates. I wanted to use this professional subscription for my clients, but I can't pass that cost on to them.I requested a refund within 24 hours of the purchase and was denied because I downloaded 3 templates for testing purposes. They are not installed on any websites or live anywhere.Terrible service, they could have easily refunded my money since I was so quick to test and request my money back after learning how bad their products are.

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