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Business Profile

Tablet Equipment

Just Wireless

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tablet Equipment.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/23/2025

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***** ****



     

    Business Response

    Date: 04/23/2025

    we are replacing the defective cable at no charge for Ms.Skow 

  • Initial Complaint

    Date:04/02/2025

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

     The cable that was provided as a replacement is one of the worst charging cables I've ever used- it takes 8 hours to fully charge my phone, when the last one took only 90 minutes. I will be satisfied when the company provides a replacement cable that is the same quality as the one that broke. 

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.


    Sincerely,

    ****** *******




     

    Business Response

    Date: 04/02/2025

    we are exchanging the defective cable for *** ****** .  this has been fully resolved .

  • Initial Complaint

    Date:01/23/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought an iphone charger from this company and it literally stopped working after 5 days. It says lifetime warranty so i go to submit a claim then they say its going to be 7.50 to ship a new one after I literally just got the charger. It seems a lot of people have this problem.

    Business Response

    Date: 01/24/2025

    we have reached out to *** ******* and have offered to replace his defective charger . We are awaiting his response .

  • Initial Complaint

    Date:10/20/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a 8 foot USB-C to USB-C PVC Cable - White from Target in the middle of August, and it broke this morning. They offer lifetime warranty, but they are trying to make me pay $7.50 for shipping for a replacement product. The original product was $12.99, so this shipping fee is ridiculous. The product did not work for more than 2 months, so I refuse to pay the shipping for a replacement.

    Business Response

    Date: 10/20/2023

    we have spoken with ************** and are replacing her cable .

    this has been fully resolved .

  • Initial Complaint

    Date:10/02/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I initially purchased a 6ft charging cable from a ********* for its lifetime warranty. It went bad within weeks. I received a replacement cord that also went bad within weeks of receiving it. They requested a $7.50 fee for warranty replacements which is nowhere mentioned on their product box. They don't answer emails or return phone messages. At the rate this going, I could be paying $70 for a cord that fails within the year. I refuse to pay another $7.50 for another replacement. Another cord that fails way too soon. These cords last 6 weeks or less.*** ******* Original purchase 5/26/23 Replacement date 7/31/23 After the original purchase, they didn't respond to any phone or email questions about the $7.50. Too soon to need a replacement so why the fee. The only way to get any action from this company is to file a warranty claim and pay $7.50.Refund the $7.50 and send a cord without a fail history.

    Business Response

    Date: 10/02/2023

    we are replacing the defective cable at no charge for this consumer .

  • Initial Complaint

    Date:09/12/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***********************



     

    Business Response

    Date: 09/12/2023

    we are exchanging the defective item for ***** as per per our warranty .

  • Initial Complaint

    Date:07/12/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

    Sincerely,

    ***************************



     

    Business Response

    Date: 07/12/2023

    we will be replacing the defective cable for ************** at no charge , as per our warranty .

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