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Business Profile

Optical Goods

Designer Optics Corp.

Reviews

Customer Review Ratings

3.77/5 stars

Average of 153 Customer Reviews

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Review Details

  • Review fromAsh E

    Date: 09/11/2025

    5 stars
    Good quality products and good prices. They shipped my item very quickly.
  • Review fromPatty F

    Date: 09/11/2025

    5 stars
    I had a very pleasant experience with this company and I received my glasses in a timely manner without any problems. I highly recommend them.
  • Review fromBen A

    Date: 09/11/2025

    4 stars
    I am very happy with my glasses! They arrived faster than expected and appear to be of good quality. I would definitely recommend.
  • Review fromEileen V

    Date: 09/11/2025

    5 stars
    Found my designer glasses that were no longer available through my eye doctor and at half the price. Easy to order.
  • Review fromStephanie S

    Date: 09/11/2025

    5 stars
    I wanted these **** Spade sunglasses from my local optometrist office but the cost was too much. I found the same great quality sunglasses here for less than half the price! I am telling everyone to check these guys out. I am very pleased with the quality, communication and shipping. You will be too
  • Review fromMayra M

    Date: 09/11/2025

    5 stars
    There is quite a variety of frames to choose from. Ordering was easy and being able to save my profile/prescription was handy. Overall, it was good and easy purchase.
  • Review fromTamzin R

    Date: 09/11/2025

    5 stars
    Smooth shipping and arrived quicker than the expected date of arrival.
  • Review fromMin S

    Date: 09/11/2025

    5 stars
    I came across this site on ****** and ordered a pair of Maui *** sunglasses. The shipping was impressively fast, the product was 100% authentic, and I really appreciated the frequent updates along the way. Everything went smoothly, and I couldnt be happier. Ill definitely shop here again.
  • Review fromChristina C

    Date: 09/11/2025

    5 stars
    Great customer service, fast shipping and easy purchase! All in all great experience.
  • Review fromChristina M

    Date: 08/12/2025

    1 star
    If I could give zero stars I would. Lack of communication is an understatement. Sadly, this is not the first time Ive had this issue with them. However, this review is based on this recent ************* first email was asking for a mockup within 48 hours of placing the order. As suspected, I did order incorrectly. From there though, communication still did not improve. Given that 8 days post order, there was still no response. Finally got an email saying the frames were discontinued. Two days after that, having sent over replacement options, as requested, still received no response. I find out, AFTER CALLING, that there was one last frame found somehow. Shouldnt have had to call. Should have received a follow up telling me. Never got a response the original email:Get told via email frames would be sent by the week of 7/27/25, and they werent, they got send week or 8/4/25, over a week after I was told they would be. Still no communication letting me know. Given the fact that they messed my order was supposed to be prioritized, which is clearly wasnt.Then, I find out after it all, I cannot return. Buyers beware. Do not buy from them.

    Designer Optics Corp.

    Date: 09/09/2025

    The frame originally ordered was discontinued, but we were able to locate the last available piece and process it exactly as requested. We notified the customer and remained in communication throughout the process. Prescription lenses require approximately 57 business days for surfacing and an additional 12 days for edging and quality control, which is why the order shipped the week of 8/4.
    As outlined in our return policy, prescription orders are custom-made and therefore non-returnable. However, should there ever be an error in workmanship or prescription, we will gladly remake the lenses at no cost to the customer. We remain committed to ensuring our customers are satisfied with their eyewear.

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