Business ProfileforClassic Home Services and HVAC Inc.

I ordered a brand new hvac system with Classic homes in June of 2023 and they have yet to complete the job. They started the install by removing my old heating system boiler and ducts from my basement. They left the oil from the emptied boiler in a bucket in our front yard which is a hazard and is still there. They said they would remove it and never did. They then installed the heating and cooling boxes in the rooms they were supposed to go in. During the installation the put unnecessary hole in the walls, broke my stove, and caused damage to my neighbors property. It took them 3 months to come back to install condensers and only installed the ones to power one floor. We live in a 3 family house, two additional floors are unaccounted for and it is cold in *************. It is now February of *************************************************************************** my home due to their negligence and poor communication. They refuse to answer my calls or call me back. I have no heat and this is ridiculous. What is worse than being ignored is having to pay for a service that hasn't fully been provided and I am tired. I've call constantly to no avail. I spoke to someone in August 2023, they promised to come and complete the work. I haven't been able to get in touch with them since. I am a senior and believe they tried to take advantage of me and my daughter. They literally took our money and deserted us. I am at **** end. We are unable to rent our units in the house because we don't have heat and it is not safe for us or our tenants. This is a major liability and hazard on many fronts.