Business ProfileforX-press Moving Van Lines, Corp.

Date of Transaction 6/6/23 Amount Paid Total due = $1,707 What the Business ************ interstate move of household goods from ** to ** to be delivered within 21 business days. Nature of Dispute: - Breach of Contract / Non-Delivery of Household Goods / Holding Hostage of Household Goods They did not deliver my goods within the 21 days maximum number of days per the terms as on the job order/contract form. It has been over a month since the moving company picked up my goods on 6/13/23 and they have not provided any valid reason for the delay. On 7/6/23, I called the moving company to find out my goods were put in storage and remained in ** and had not been scheduled by dispatch for transport. This was without my knowledge or authorization and inconsistent with what was explained to me as part of the service. Whether or Not the Business Tried to Resolve the Problem NO. I've been calling daily for over a week now. The sales office will answers the phone, and they keep telling me I should expect a call about within 2 days about my delivery date. A week has passed not and I not received any call yet, nor will they definitively tell me where my goods are and when they will deliver my goods. I've called the dispatch number ************, and they continually not answered my calls.Job # *******