We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Laboratory Testing

Sherman Abrams Laboratory, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Laboratory Testing.

Complaints

This profile includes complaints for Sherman Abrams Laboratory, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sherman Abrams Laboratory, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Sherman Abrams Laboratory, Inc.

      1466 49th Street Brooklyn, NY 11219

    • Sherman Abrams Laboratory, Inc.

      63 Flushing Ave Brooklyn, NY 11205

    • Sherman Abrams Laboratory, Inc. (Rockaway Pkwy)

      1368 Rockaway Parkway Brooklyn, NY 11236

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/06/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was sent I copayment bill in the mail for $15.00 in which I paid when services were never rendered nor was there an appointment ever made.

    • Initial Complaint

      Date:04/12/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My daughter ********************* went to MiDoctor ************** for a sore throat in March 2023. The doctor was in network and covered by Independence BC-BS. They in turn sent out the lab work to Sherman Abrams Labs without anyone's consent. Today I received a bill that was originally $411.93 and now they are trying to charge me $634.17 for lab work. Is it legal to send blood work to a laboratory that is known not to be in network? I cannot afford to pay for this nor did my daughter even go in for a covid test.

      Customer Answer

      Date: 05/07/2024

      Better Business Bureau:

      At this time, I have not been contacted by Sherman Abrams Laboratory, Inc. regarding complaint ID ********.

      Sincerely,

      *********************

    • Initial Complaint

      Date:04/18/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received an invoice dated 3/21/23 with a service date of 10/16/22 totaling $399.00. When I called the billing department, I was told that they were contacting me regarding services rendered on 10/18/2021, and that I had failed to pay the co payment for that service. The representative asked me to provide a copy of my credit card payment information to them. This raised a red flag, because I was never contacted by the *********** indicating that I didn't make a payment. Nonetheless, I researched my payment history and confirmed that my credit card paid $125 on 10/22/21 (post date) to ***************, *****************************************************************************. I refuse to provide my personal credit card information to Sherman Abrams Labs...I'm assuming this is an inside scam to double bill and obtain personal information. They waited two years assuming that I had lost or forgotten my payment information. I refuse to deal with these people, and I'm willing to pay my attorney to expose them, but I also want others to be aware of this group. Thank you for your assistance.

    Sherman Abrams Laboratory, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.