Reviews

Review Details

• Review fromBryce C

  Date: 03/02/2024

  1 star
  Security is on a power trip. I was having an issue with my ticket and stepped away from the entrance to speak to ******* on the phone. I went into a porta potty in an area of the courtyard where nobody was to not be in people's way. After about 10 minutes the bouncer started slamming on the door. I came out and tried to explain to her that I was on the phone trying to troubleshoot my ticket. She grabbed me by the arm and yanked me back towards the main entrance, which was a narrow pathway with about 5 bouncers. Two other bouncers then started getting in my face and would not let me explain what I was doing. They created a problem where there was none. Then once I finally did get my ticket sorted out, they would not let me in. I waited around for some time since I had already came all this way to see the show, but despite rationally explaining to the head bouncer what happened and having him understand, the other 2-3 had their egos bruised and would not get over it. They were not polite nor respectful, and this was their small chance to feel important and powerful, likely not feeling so in their day to day lives. In the time I waited outside I saw them exhibit this kind of behavior to other patrons doing nothing wrong. I've been to tons of edm shows and actually saw this artist months ago at an actual legitimate venue, and this was abnormal behavior. This gang was far, far away from the entrance to the event and running court there. They had their makeshift sloppy "EMT" on staff which looked like high school students in a rain coat 'inspect' someone who was clearly on heavy illegal drugs, and let them in anyways. The venue is really out of the way and in a sketchy area with nothing around it, I felt unnerved just going there. Sad to see this and I will definitely never be returning. Coming here is not worth the harassment, you're better off trusting a venue with more professionalism in a better area.

• Review fromKris C

  Date: 09/07/2023

  1 star
  My party purchased 1-day tickets to Electric Zoo festival on Saturday, 9/2/23. The first day of their event, Friday, was cancelled hours before gates were set to open. Many customers were not aware of this sudden change. On the day I attended, Saturday, I stood in ************* line for nearly 3 hours, missing much of what I paid for. While leaving the venue (******************************), we were herded towards one exit. There were so many people that the crowd had barely any mobility. This led someone in my group to have a medical emergency, where EMS took over 15 minutes to respond. I would not have bought my ticket had I been aware of the complications and poor planning behind this event that created a dangerous environment for myself and others who attended.

• Review fromTina C

  Date: 08/24/2023

  1 star
  I've bought many tickets for shows at Avant and enjoyed every experience there. However, recently I bought 6 tickets for my family and I but we were all unfortunately unable to attend the show due to a family emergency. I was the sole ticket holder and have reached out to the ticket site who was unhelpful with my refund request. I have checked if the Waiting List and/or Send to a Friend features were available before the event took place so that my tickets wouldn't go unused and have done my best to try and transfer my tickets but unfortunately, no one needed/wanted these tickets for me to transfer it to anyone. I do plan on continuing to purchase from tickets for Avant but have to be cautious now considering I lost over $300 from these tickets. I would greatly appreciate it if I can still get refunded for these tickets.