Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau
®
Powered by data. Driven by trust.
For Businesses
Powered by data. Driven by trust.
Find local businesses
Share
Business Profile

Accountant

Brooklyn CPA P.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accountant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 27, 2024 I contacted **** ******* via his sponsored add offering a CPA letter within 24 hours for $300. He emailed back requesting details that need to be stated on the letter. I provided the details and requested an engagement letter or quote." Instead **** requested further details and emailed "We can jump on an advisory call where I will walk you through the best way to proceed today for $345. It takes about 6-10 hours to prepare and file. I accept *****, ***** and Bank Transfer and I collect payment before I begin." I ****** him the money in good faith that he will provide a CPA letter within 24 hours for $345 as delineated in this advertising. After a brief phone call I learned that I needed a different service and not just a CPA letter. Moreover, he needed the passport of my client to obtain an ITIN number and it was impossible to work with him since his office is located in ******** and my client had to leave on December 5. NONE of this was explained before the payment and the call and I still thought I only needed to file a CPA letter and that there was a simple tax form that I could complete myself. To my great surprise **** responded: "We can prepare the tax return including ITIN application, firpta application and plus tax return and return passport next day after receiving for $2,500..." I wanted to clarify his fees surge. **** replied: "As per the email in the offer, that $345 was strictly for an advisory call ... There was no agreement for work to be performed outside of the call for the $345 fee." In essence, I paid $345 for receiving a $2500 quote. I emailed him that I will inform the BBB and write reviews if he is not refunding. He responded: "Please note that leaving reviews as you plan on doing due to your misunderstanding would make us appear to be negligent in practice which is a malicious act and you would subject to penalties of slander, libel and deformation of character."

    Business Response

    Date: 12/24/2024

    ********** clearly agreed to an advisory call by her acknowledgement to scheduling a call. After agreement and advisory call, and quote given regarding the services needed in lieu of the advisory call, ********** says further services were to have been included in the advisory call fee. This complaint is frivolous.  

    Customer Answer

    Date: 01/07/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

    Hello,
    Yes I need further assistance. I want to request a refund.
    Kind regards,


    Sincerely,

    ********** ****** ******




     

    Customer Answer

    Date: 01/13/2025

    My apologies for the late response. I just came back from a cruise with limited Internet connection. My issue was not resolved. I had expected a CPA letter for $300 within 24 hours for FIRPTA as advertised. However,  the company charged an "Advisory Fee" fee for letting me know that they cannot help me in time and in addition they quoted  $2500 for their service. I perceive the charge of an advisory fee for this disservice as a scam. 
    What can be done about this?
    Kind regards,

Brooklyn CPA P.C. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.