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Business Profile

General Contractor

Sardar Restoration Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction is 5/16/2022. I paid $18,500.00 to remove concrete from in front of my house and install waterproof membrane to stop water from flooding the basement and to cut and remove the existing concrete from the driveway and pour ready mix concrete PSI 4000. The owner of the business, ********, assured me that I would no longer have water issues. Not only do I continue to have water entering the basement when it rains but the concrete is chipping and flaking which is continuous. This issue began in May of 2025. I brought this to the attention of ********, he came to see me and said he can use a sealer on the flaking concrete and told me that I need to seal around the base of the outside of my house to stop the water from entering my house. He never came back. Called him many times, no answers. I want him to come back and fix this water issue and concrete issue. Im retired on a fixed income. No money to redo this.

    Customer Answer

    Date: 05/27/2025

    Better Business Bureau:

    At this time, I have not been contacted by Sardar Restoration Corp. regarding complaint ID ********.

    Sincerely,

    ****** ****

  • Initial Complaint

    Date:01/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am very disappointed for this unprofessional and untrustworthy Sardar Restoration ************* In the mid-October 2022, we paid Saradar Restoration Corp in full to repair the brick joints and jointing work on the left side exterior brick of our house. I originally wanted to do the leaking areas near the second floor two windows berceuse my top floor was not leaking at all. Saradar Restoration Corp suggested to do the entire exterior wall because it just costed a few hundred dollars more than the second floor areas of the two windows. I have no idea why the entire wall would be much cheaper than two windows area. I took his suggestion and paid $9000 for the entire wall with five years no leaking guaranteed agreement. See agreement and photos before project. However, the problem of water leakage on the side exterior wall has not been resolved. Starting from the beginning of January 2023 (less than three months after they finished the project), every time it rains, water will still seep from the exterior wall into the interior wall. Under our agreement, the project comes with a five-year warranty against water leakage from the exterior brickwork into the interior walls. I have been contact multiple times to ***********************, the contact person of Saradar Restoration Corp, via by emails, text messages and phone calls about the unqualified job they were done and they needed to fix the problem. It took Saradar Restoration Corp three months to replied back to me and finally came in March 2023. See photos after project. However, my second floor windows leaking situation got worse and areas got bigger after Saradar Restoration Corp in March 2023, especially the window areas. I have to open the inner wall because the mole smell made me sick and my child has asthma and sever allergies. It is unhealthy and unsafe. The same wall leaking situation has extended to my wall as well as my child's. See photos. It also included my kitchen wall, the same wall. See photos after project. These areas were fine before Saradar Restoration Corp suggested and worked on the entire wall. Now, the leaking area (the same wall) is not just the window areas, it has been extended my bedroom wall, my childs bedroom wall and my kitchen wall. Lastly, Saradar Restoration Corp did an unprofessional job to for my exterior wall project and failure to obtain the agreement. The leaking problem has not been resolved since they done the project and the situation is very unhealthy and unsafe for my children and I. I requested a full refund from Saradar Restoration Corp.

  • Initial Complaint

    Date:09/06/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contract was signed in February 2023 and was to take 3 months to finish. As of today, job has not been completed.Contractor walked away from contracted job.Contracted work done was poor.Violations received from DOB/HPD due to contractors negligence, have not been corrected.Contractor refuses to answer emails, phone calls, and certified letter mailings.

    Customer Answer

    Date: 10/02/2023

    Better Business Bureau:

    At this time, I have not been contacted by Sardar Restoration Corp. regarding complaint ID ********.

    Sincerely,

    ********** ******

Sardar Restoration Corp. is NOT a BBB Accredited Business.

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