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Business Profile

General Contractor

DDC Builders

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/06/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***************** of DDC Builders aka *********** Construction was hired to rebuild our house after a fire. We paid for the foundation, footings and slab. **** kept coming up with excuses as to why they couldn't pour the slab, i.e. ground is wet, concrete company has no drivers. We paid for framing when **** said the framing passed inspection, and we later found out that it did not pass inspection. We paid for 25 windows We received 5 of them. He installed them with no flashing. We later found out that he never ordered the remaining windows, but for 2 months he kept telling us they were back ordered. When we confronted **** about our concerns, he stopped communicating. We worked with the sub contractors that he hired and were told by the electrician and plumber that he was not paying them either. The concrete company also told us that they were never asked to finish the job. We paid all the subs directly and kept the project moving forward. The framing cost us an additional $55,000 to fix as he did not follow the plans. He undersized the headers, did not brace the walls, all LVL beams had no steel plates, no cross bracing, etc. The windows he did install had to come out and were reinstalled correctly. There were multiple other issues. We ordered the windows from the same place he was using and received them in 2 days. Do not trust this contractor. He does not know how to follow blueprints, and we believe his intention from day one was to never finish the job. I would like the $45000 I spent and have receipts for to correct the problems that ***************** left me with. I already paid him for these items pour footings, slab, Re  framing to match blueprints, windows. 

    Customer Answer

    Date: 06/01/2024

    Better Business Bureau:

    At this time, I have not been contacted by DDC Builders regarding complaint ID ********.

    Sincerely,

    *************************

DDC Builders is NOT a BBB Accredited Business.

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