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Business Profile

Clay Bricks

Brick It
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • James H

    Date: 06/23/2023

    You won't get what you see on their sample boards. Instead of a white wash, it looks like someone dumped paint all over them, with excessive dripping on the faces. I had to scrub each brick in water to make it look like their display board. Also, instead of buying 10% for waste, you should buy 20% to compensate for the brick piece that are bowed like a banana and you'll be sold an extra 10% on top of that from their crooked salesman (even though you handed them the exact dimensions of your project to calculate). You'll be sold an exorbitant amount of pointing mortar as well and they won't take ANY returns, not a thing, even though their website states no returns on brick. I'd steer clear of this business. Tried them out first with a fireplace before spending tens of thousands of dollars on the front of my house and I'm glad I did...

  • steve s

    Date: 08/04/2022

    I also think "**** *" has a point. i have yet to recieve at the min. an "invoice" or "tracking info". i place ph calls no one gets back to me. How in good concious can I recommend someone to purchase your product. i am not trying to nag or hassle anyone just looking for what was told to me i could expect in a few minutes after placing my order. Your product may or not be all that you say it is. I think your weak spot is your customer service. If there is one thing that i have watched in the last 3 years, is the inability for contractors and all the businesses associated with the building industry. I have been self-employed for ******************************************************************** 24 hrs or less. I see that is not the norm anymore (i long for the old days). Thankyou for letting me rant. I sure hope this situation is resolved very soon.

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