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Business Profile

Knobs

Knobs4less

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/03/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order REMOVED- Return of 2 Brushed Gold Cabinet Latches I placed an order in February for 5 latches for my new build. I ended up only needing 3. Ive called and emailed regarding my refund for the 2 latches I returned. I continue to receive the same generic response. I still have not received my refund for returning 2 out the 5 kREMOVEDThe items were sent back to knobs4less per their instructions via REMOVEDon March 28th. Here we are May 3rd and I have nothing. No knobs, out return shipping money and out the original cost of the kREMOVEDIve never dealt with a company like this. I just want my refund.

    Business Response

    Date: 05/05/2023

    Please be advised Top KREMOVEDhas not received returned merchandise for this order, you may forward REMOVEDthe return tracking number to further investigate on your return.  REMOVEDreceipt you have attached does not provide a tracking number, the reference number REMOVEDalso does not allow REMOVEDto retrieve a REMOVEDtracking number. Please check your records or local REMOVEDcarrier for further details.  We truly apologize for the setback.  

Knobs4less is NOT a BBB Accredited Business.

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