Information Technology Services
OneProMax Smart Solutions, Inc.
About
Overview
OneProMax Smart Solutions, Inc.
418 Broadway Apt 7069
Albany, NY 12207-2922
See Hours
| Monday | 8:30 AM - 6:30 PM |
|---|---|
| Tuesday | 8:30 AM - 6:30 PM |
| Wednesday | 8:30 AM - 6:30 PM |
| Thursday | 8:30 AM - 6:30 PM |
| Friday | 8:30 AM - 6:30 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
It Services
Backup & Recovery
Advance Firewall Assistant
Hardware Repair Service
SOS Troubleshooting
Cybersecurity Solutions
Network Setup Management
E-commerce
BBB Accredited Since: 8/14/2025
Products and Services
Annual Plans - Virtual Assistant Support Online
Onsite Service & Repair
Photos and Videos
Business Details
- Local BBB:
- BBB of Upstate New York
- BBB File Opened:
- 8/14/2025
- Business Started:
- 1/13/2025
- Business Incorporated:
- 1/13/2025
- Type of Entity:
- Corporation
- Business Management:
- Mr. Shahnawaz Khan, Owner/Director
- Mr. Stephen Cooper, Owner/Operator
Additional Contact Information
- Principal Contacts
- Mr. Shahnawaz Khan, Owner/Director
- Customer Contacts
- Mr. Shahnawaz Khan, Owner/Director
- Additional Phone Numbers
- Other Phone: (855) 624-2247
- Additional Email Addresses
- Primary: Email this Business
- Complaint: Email this Business
- Inquiry: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Refund Policy Effective Date: January 20, 2025 Refund Policy Effective Date: January 20, 2025. To guarantee transparency and customer satisfaction, we have instituted the following return policy in accordance with U.S. federal and state regulations: 1. Comprehensive Refund Policy (7-Day Duration): Customers qualify for a complete refund of the service fees if a refund request is made within 7 days of the service delivery date. Refunds will be made solely for services that were not delivered as stipulated or did not fulfill their intended purpose. 2. Procedure for Requesting a Refund: Customers must contact our support team at [support email/phone number] to request a refund within the 7-day timeframe. The request must encompass service particulars, payment verification, and a concise description of the problem. 3. Exclusions:- The subsequent items are ineligible for refunds: Services that have been entirely fulfilled and supplied as stipulated. Any problems resulting from third-party software or hardware beyond our jurisdiction. Instances in which the customer neglects to furnish essential access or information needed for troubleshooting or service provision. 4. Timeline for Refund Processing: Upon approval of a refund request, refunds will be executed within 7-10 business days via the original payment method. 5. Adherence to Federal and State legislation: This refund policy adheres to U.S. federal laws and relevant state regulations: Federal legislation mandates reimbursements solely for defective services or breaches of contractual commitments. State-specific regulations may mandate clear disclosure of refund policies; this policy is prominently featured on our website and can be provided upon request. 6. Amendments to Policy: OneProMax Smart Solutions, Inc. retains the authority to amend this policy at any moment to align with revised legislation or business practices. All modifications will be published on our website along with a revised effective date. For any assistance or inquiries regarding this policy, please reach out to us via email at [email protected] or contact us toll-free at 1-888-487-0543.
Latest Reviews
Linda R
"Shaw is a real asset to onepromax he has gone above and beyond i have never had anyone help me as he has done today I deeply appreciate his help. I fell this man shoul get a nice big raise or a promotion for his hard work." ... Read full review
DEBORAH A
"So glad I got in touch with OneProMax. As an elderly wheelchair user with limited technical abilities, I am grateful for the ease and calmness with which their assistant dealt with all of my needs." ... Read full review
Donna P
"When it came to fixing and maintaining my ***** printer, OneProMax provided excellent service, and I couldn't be happier. They responded quickly, resolved the problem expertly, and worked efficiently." ... Read full review
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