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Find a Location

Jerusalem Management, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJerusalem Management, LLC

    Apartments
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/8/2014

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview


    This business offers apartments and property management.

    Business Details

    This is a multi-location business.

    Find a Location

    Jerusalem Management, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      405 Hudson Ave, Albany, NY 12203-1211
      BBB File Opened:
      1/23/2012
      Years in Business:
      25
      Business Started:
      1/1/1999
      Business Incorporated:
      6/11/2001
      Accredited Since:
      8/8/2014
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Asaf Elkayam, General Manager
      Contact Information

      Principal

      • Mr. Asaf Elkayam, General Manager

      Customer Contact

      • Mr. Asaf Elkayam, General Manager
      Additional Contact Information

      Fax Numbers

      • (518) 514-1166
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/10/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My son and I contacted Jerusalem Managment looking for student housing. They showed us a unit which my son and his roommates were interested in. We (my son and his roommates 2) completed an application. After two weeks of no response we were told we took too long and the apartment may no longer be available. Then we were told by someone else the application was approved and that we needed to sign the lease and give a deposit. I am a real estate paralegal and I have been working at a law firm for 20+ years. I reviewed the lease and had questions/concerns about certain things. Their lease is not a standard lease according to NYS Landlord Tenant and RPL. They told me to call them to discuss which I did and they said in order to hold the apartment, we had to give them a deposit. We all paid the deposit totaling $1,800.00 ($600/each). They did not get back to me regarding the changes of the lease. One of my sons' roommates decided he was not going back to school this semester. I again contacted Jim and Asaf regarding my corrections and no one got back to me. They finally responded and asked that we list an add on campus or on ******** looking for a roommate. I told them that we did not feel comfortable doing that and that they still have not addressed my lease concerns. I drove to Albany from NYC to see another unit with my son. I passed by the apartment (*** ******* ******* **) to find someone already living there. We never signed the lease and they never got back to me regarding my concerns. I have asked for them to return my security deposit and they refuse to because they said the deposit is non refundable. It does not state that anywhere in their application or their lease. A security deposit is returned at the end of your lease if there is no damage. We never moved in nor did we sign the lease. They suggested that we find another listing of theirs and apply the deposit there. I don't want to rent from them. It's obvious they're unprofessional and scamming people. 
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      Customer Reviews

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      BBB of Upstate New York

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