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Find a Location

Window World of Reno has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Window World of Reno

      4690 Longley Ln Ste 8 Reno, NV 89502-7935

      BBB Accredited Business
    • Window World of Reno

      11671 Sterling Ave Unit De Riverside, CA 92503-7116

    Business ProfileforWindow World of Reno

    Window Installation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Window World of Reno has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Window World of Reno

        4690 Longley Ln Ste 8 Reno, NV 89502-7935

        BBB Accredited Business
      • Window World of Reno

        11671 Sterling Ave Unit De Riverside, CA 92503-7116

      Location of This Business
      4690 Longley Ln Ste 8, Reno, NV 89502-7935
      BBB File Opened:
      1/29/2014
      Years in Business:
      11
      Business Started:
      3/21/2013
      Business Incorporated:
      12/12/2012
      Accredited Since:
      4/9/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • KD Windows and Doors, LLC
      Business Management
      • Mr. Ko Das, Manager
      • Ms. Charlotte Das, Part Owner
      Contact Information

      Principal

      • Mr. Ko Das, Manager

      Customer Contact

      • Ms. Charlotte Das, Part Owner
      Additional Contact Information

      Fax Numbers

      • (775) 825-7753
        Primary Fax

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      When meeting with the salesperson I asked if the new windows were going to change the lighting in my home or my view looking out. I was told no, it remains nice and bright and true to color. I explained that lighting is extremely important to me, I am very sensitive to lighting and need brightness in my home (the brightness is why I bought this home), and I do not want a change in lighting. She assured me that I had nothing to worry about. On the completion of half the windows I noticed a significant change in lighting in my home and a darker view looking out, and a greenish bluish hue. I was devastated that my home became darker and gloomy, I was not expecting any lighting change whatsoever because of what the salesperson told me. I asked the installers to please not install the rest of the windows, they are too dark and I was told they wouldnt be. I had a phone call with the salesperson, owner **, and office manager. They told me that they could give me a slight discount for the rest of the uninstalled windows, but that I was the only one with this complaint in ten years. They also told me in order to be up to code with energy efficiency, this is the only option for window installation. I know this to be false, I have other new windows in my home which are to code with much ***************** transmittance.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      MB R

      2 stars

      12/11/2023

      We had 15 windows and one sliding door installed in May 2023. You have to chase after them constantly if you need them to fix their sloppy work. The door was crooked and it needed to either be fixed or replaced. After the installation, the installer gave me this elaborate explanation of why the door looks OK and there is nothing wrong with it and got the final amount and left. I contacted ******* who gave the quote and **** up the contract. He was willing to fix the door but it took 5 months before the same installer came to fix it. Did a sloppy job again and left us with the messy white silicon that even covered the pavers on the outside. I contacted ******* again and again to send someone to fix the silicon but never got it fixed.Do not go to this place and pay thousands of dollars expecting a good end result. They will disappear after you pay them and it is a lot of effort to go after them and make them to fix their mistakes.

      Local BBB

      BBB Mountain West

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