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Find a Location

Big Horn Olive Oil Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Big Horn Olive Oil Company

      3888 Mayberry Dr Ste A Reno, NV 89519-0110

      BBB Accredited Business
    • Big Horn Olive Oil Company

      7750 W 4th St, #338 Reno, NV 89523-8915

      BBB Accredited Business

    Business ProfileforBig Horn Olive Oil Company

    Olive Oil
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/5/2023

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Specialty Grocery/Olive Oil & Balsamic Vinegar

    Business Details

    This is a multi-location business.

    Find a Location

    Big Horn Olive Oil Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Big Horn Olive Oil Company

        3888 Mayberry Dr Ste A Reno, NV 89519-0110

        BBB Accredited Business
      • Big Horn Olive Oil Company

        7750 W 4th St, #338 Reno, NV 89523-8915

        BBB Accredited Business
      Location of This Business
      3888 Mayberry Dr Ste A, Reno, NV 89519-0110
      BBB File Opened:
      5/10/2019
      Years in Business:
      12
      Business Started:
      1/1/2012
      Business Incorporated:
      7/12/2012
      Accredited Since:
      4/5/2023
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Las Vegas Olive Oil & Balsamics Gourmet Store
      • Artisan Atelier, LLC
      Business Management
      • Mrs. Devan Stormont, Managing Member
      • Mr. Artisan Atelier, Owner
      Contact Information

      Principal

      • Mrs. Devan Stormont, Managing Member
      • Mr. Artisan Atelier, Owner

      Customer Contact

      • Mrs. Devan Stormont, Managing Member
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Leona G.

      1 star

      07/16/2022

      I was over charged by a employee. When I called I was told by the owner, I needed to leave my cc info with an employee that would write it down and when she had time she would fix the issue. I refuse to have them write it down, I said I would stop in their about 5pm, and she said she wouldn't be there and would not be inconvenience by me. I gave her an option of just letting me get two more mini and pay the dollar difference. No response to that, I asked what if I had notice in the store I was overcharged and it would be the same situation. She said sorry your uncomfortable giving a business your cc info. I stated I am comfortable with it being written down and anyone can get it. She said it was a ****** if I ever found her in the store. I told her then uour employee should all be trained on how to do refunds and fix overcharge. She stated she would not change her policy for me and I was being totally unreasonable and I am no longer welcome in her store and she will call the cops on me. Also if I didn't quit emailing her, she would take legal action against me She has refunded me my full amount with out my cc info, which is fine, I only wanted the 13 dollars refunded. Once she sent thst email with photos of the refund, I didn't even response, and she sent my another email telling me to quit emailing her, or legal action would be taken and she will not be bullied. I have talked with so many other business and they are like what, we are mot allowed to write a customer's cc info down. I already was not going to be giving her anymore business, as I was the inconvenience and she was making me jump through hoops to fix the issue her employee caused She needs to make sure everyone is trained on refunds, since it is a ****** if she is in the store, because a customer should not have to wait for her on her time or be expected to leave their cc info for everyone to see, as you never know where that employee will leave laying around

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