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Find a Location

Dolan Dodge Ram Fiat has 1 locations, listed below.

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    Business ProfileforDolan Dodge Ram Fiat

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/3/2020

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    700 Kietzke Ln, Reno, NV 89502-2014
    BBB File Opened:
    7/1/2019
    Years in Business:
    49
    Business Started:
    9/7/1974
    Accredited Since:
    6/3/2020
    Alternate Business Name
    • Dolan Dodge Ram
    Business Management
    • Mr. Thomas Dolan, Manager
    • Mr. Ryan Dolan, CEO
    • Mr. Stefan Precup, Director of Marketing
    • Ms. Ashton Hutton, Coordinator
    Contact Information

    Principal

    • Mr. Thomas Dolan, Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/02/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    My car's driver side window regulator got broken. Left the car on 4/28/2022. Was told that I'll get contacted the next day with an estimate for the repairs. Indeed, the estimate was about $450, which we thought is too much, so we declined. Went to the dealership to pick up the car, got an invoice for $180 (that's the hourly rate!!!) for "diagnostics". I never signed anything to that effect. Moreover, the invoice states that a technician removed the door panel to diagnose the problem, and also indicated that the insulation panel "was breaking apart". That makes me believe that they never did anything to the car, as the insulation panel was intact when I removed the door panel myself (a 15 minutes job for a non professional mechanic as myself!). I am attaching a photo of the insulation panel, I'll leave it to anyone's judgement if that's "falling apart". I want to get a refund for the full amount of the invoice, unless I am shown a document with my signature where I agreed to diagnostic fee. Note: I paid the invoice at the time, wanting to cut down my losses and not argue with the outrageous "diagnostic" fee, but I got really mad when I started to suspect that absolutely no work was performed on the car.
    Read More

    Customer Reviews

    0 Customer Reviews

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