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Business Profile

Payday Loans

Zippyloan.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payday Loans.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I continue getting emails from Zippy Loans after blocking them about 50 times!!! They keep sending me this SHIT!!! F*** YOU ZIPPY LOANS!!! I will never do business with you and I will make sure to blast your ****** up business practices to everyone I know. If these spam emails continue, I will be making a visit with my state Attorneys General and file a formal complaint!

    Business Response

    Date: 08/19/2024

    Hello ******,

    Thank you for your message.

    While you may not have requested a loan connection from our site directly, you may have received an email about ZippyLoan.com from a marketing affiliate as a result of opting into their communication terms and conditions.

    We respect your preference to no longer receive emails, and resolving this issue is a high priority for us. We would like to initiate an investigation to determine the source of these emails and cease the activity immediately.

    To expedite this process, we kindly ask that you forward all original emails youve received related to ZippyLoan.com to ********************** Additionally, if you receive any further emails, please forward those as well.

    In the meantime, we have unsubscribed your email address, *********************** from ZippyLoan.com as of August 19, 2024. Please allow up to 10 business days for this to take effect.
    If you decide to complete the ZippyLoan.com form in the future, please note that you will be subscribed to direct or indirect email communications. However, you will always have the option to unsubscribe by visiting the website and clicking on the unsubscribe link located in the footer.

    We respect and value our users' privacy.

    Kind regards,

    ZippyLoan Support Team

    ZippyLoan.com provides a loan connection service, linking individuals seeking loans with lenders who can offer them. We are not a financial institution and do not make any final decisions regarding the approval status of loan requests.

    Customer Answer

    Date: 08/19/2024

     
    Complaint: 22154891

    I am rejecting this response because: I have requested to unsubscribe numerous times I still get the SPAM emails. I just forwarded 2 more of these emails to support@zippyloan. I have blocked these emails numerous times but you keep sending them. STOP!!!!! 

    Sincerely,

    ***********************

    Business Response

    Date: 08/26/2024

    Hello ******,

    Thank you for your response.

    We appreciate you bringing this to our attention and are currently investigating the matter. As mentioned in our previous email, you may have received these emails from a marketing affiliate due to opting into their communication terms and conditions.

    We have already taken the necessary steps to unsubscribe your email address, *********************** from ZippyLoan.com as of August 19, 2024. Please note that it may take up to 10 business days for this to take effect.

    Kind regards,

    ZippyLoan Support Team

    Customer Answer

    Date: 08/26/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:12/31/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My name is ***** *****. I am seriously being rejected by Loan Companies due to unfair credit reporting by the three major credit bureaus that are not allowing me fair credit that I'm entitled to. By sending out reports of negativity against me for things that should of dropped off my credit report ten to fifteen years ago but are still being using in reputation some of the reports are 10 to 15 years ago.Echo Fax stop reporting my credit ten years ago and just restarted about two years and never gave a reason as to why it was stop reporting my credit i inquired about it and found the three credit burals are sending out negative reports of mine I never gave them permission to send anything out I ask for a freeze on my account they refuse I ask again to place a freeze again they would not even at my request it is to be known i have receive loans I never receive that I believe was stolen by the loan agency I know sooner or later these loans will pop up expecting me to pay i have list of the loans I was accepted to receive but never receiving the loan. One for 30.000 dollars which I payed money into Around 1200 dollars processing fees insurance feeds costing me 500 dollars for that alone It was called Sentra loans never received one dime America Advance for 8000 So on and so on every time I apply for a loan it comes back withing 5 To ten seconds stating I been denied. All because of a organize group of people out to destroy my credit. And keep me from getting credit or making any credit which the three credit burals won't keep records of things I purchased which should count as credit. Towards my credit is like a full investigation into the fact as to why I'm being treated like this and be recompense for there blanted disregard in how this is affecting my life I receive two paychecks a month and I receive $4700 dollars a month combining the two yet I cant get a loan for a hundred dollars I'm a 100 percent disabled Vet an no ones recognizing the fact I served my country most of these underwriting folks I believe are of no age to be deciding what or when I should get credit could I sue a lending for not practicing the fair credit act if so I'd like to start with the three credit burals sincerely Mr ***** *****

    Business Response

    Date: 01/03/2024

    Hello *****,

    Thank you for your message.

    ZippyLoan.com is not a lender and does not directly provide users with funds or loans. We do not deal directly with any credit bureaus.

    ZippyLoan.com offers a loan connection service, linking individuals seeking loans with lenders who provide them. We are not a financial institution and do not make final decisions regarding the approval status of a user's loan request.

    The loan activity you’ve described may be fraudulent and has no relation or affiliation with ZippyLoan.com.

    We recommend that you disregard and cease all communication with companies or groups of people contacting you regarding loans and continue to contact the credit bureaus.

    To avoid becoming a victim of fraud, it is good practice to question and be suspicious of any company that requests upfront information, such as online banking details or payment, in exchange for a loan.
    Sincerely,

    ZippyLoan.com Support Team

Zippyloan.com is NOT a BBB Accredited Business.

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