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Find a Location

Chapel of the Flowers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforChapel of the Flowers

    Wedding Chapel

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Five exquisite Las Vegas wedding chapels coupled with award-winning staff: guaranteed to create a memorable wedding day. Whether you prefer traditional or rustic-chic, we can simplify and enhance your wedding on the Vegas Strip. We’re proudly not a drive-through! Accommodating elopements and celebrations of all sizes since 1960. We provide customizable Las Vegas wedding packages that can include receptions, wedding planners, photographers, florists, videographers, stylists, beauticians, bakers, luxurious limousine services, and so much more! Regularly voted "Best Place to Get Married in Las Vegas." Thousands of 5-star reviews demonstrate our commitment to excellence. We're eager to begin planning your dream wedding; are you ready?

    Products & Services

    The iconic wedding chapel offers a full-service wedding experience with all-inclusive packages. Our expert planners can customize any package to include reception, additional wedding flowers, extended photo sessions, attire, and beauty services.

    Business Details

    Location of This Business
    1717 Las Vegas Blvd S, Las Vegas, NV 89104-1301
    BBB File Opened:
    12/12/1994
    Years in Business:
    64
    Business Started:
    3/14/1960
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • The Chapel, LLC
    • Ever After
    • Every Detail
    • A Cut Above Floral Design
    Hours of Operation

    Primary

    M:
    7:00 AM - 9:00 PM
    T:
    7:00 AM - 9:00 PM
    W:
    7:00 AM - 9:00 PM
    Th:
    7:00 AM - 9:00 PM
    F:
    7:00 AM - 9:00 PM
    Sa:
    7:00 AM - 9:00 PM
    Su:
    7:00 AM - 9:00 PM
    Business Management
    • Mr. Donne Kerestic, General Manager
    • Ms. Nicole Robertson, Director of Operations
    Contact Information

    Principal

    • Ms. Nicole Robertson, Director of Operations

    Customer Contact

    • Mr. Maurice J Gallagher Jr.
    • Mr. Donne Kerestic, General Manager
    • Ms. Nicole Robertson, Director of Operations
    Additional Contact Information

    Fax Numbers

    • (702) 529-0143
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I flew in from ********* to get married at the Chapel of Flowers in Jan 2024. We filled out our license on the 15th and were married on the 16th at the Chapel of Flowers, we had paid in full. *****************, **************** Had as I understand 10 days to register our marriage. Its March 14th and he still hasn't. I have contact the Clarck county clerks office to try to get a copy and and was told it was never turned in ( mar 6th2024) been trying ever since to get the Chapel of Flowers to take care of it. I spoke with a ****** today from the Chapel of Flowers, she took my number said she would call the Reverend and see what happened and call me back. ****** called me back and gave me some numbers as proof that ************ said he had turned it in. I then sent those numbers to the Document retrieval service today. There response was...... "Hi ***, I left you a voice mail message stating that your marriage LICENSE (the paperwork you and your wife filled out to apply to get married) is available to order, but NOT the certified copy of your RECORDED marriage certificate. The chapel is not being truthful to you at this time. You may want to ask for proof that they actually recorded your certificate. Please call the ************* at ************ to complain about this outfit and see if they are able to record the keepsake that you have with you.Thank you.Document ****************** So as you can See I keep getting the run around and feel I was scammed and who knows how many other out of state couples have went through this and may not even know it yet. I am upset this was suppose to be a wonderful thing for *** and I.....Sincerely, *** and *************************

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ulyssa J

    1 star

    12/07/2023

    I’m really upset with this company. I booked with this venue for our elopement for January 6th. I paid my initial deposit on 11/17/23. I reached out to my planner Katy ******* several different times, by phone and email, and never got a response. I called the company and was on hold for over 20 min for them to tell me that I can’t get my money back after 72 hrs of booking. This company makes you pay $100 for the reservation, doesn’t reach out and keeps the deposit. Now I’m being told by Cass that she will contact her manager for them to call me. This isn’t good for families coming from all over the world to be this disappointed. I booked with another Venue and it was much cheaper! They even called me right away and I have already paid in full. I will not stop until I am refunded. Even if I have to go the legal way for $100. Horrible company! BEWARE!!

    Local BBB

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