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Coursiv LimitedThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
Average of 163 Customer Reviews
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Review fromGurpreet N
Date: 08/23/2025
5 starsFantastic virtual learning experience through very efficient platform. I gained lots of knowledge on various AI products available to manage various work streams.Coursiv Limited
Date: 08/29/2025
Hello! ??
Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic learning experience and gained valuable knowledge on various AI products. It’s great to know that the platform helped you explore tools to manage different work streams.
If you ever need more resources or assistance, feel free to reach out to us at [email protected]. We’re always here to help!
Best regards,
Coursiv Customer Support TeamReview fromJoe M
Date: 08/21/2025
4 starsRetired beginner just wanting to learn about AI formats at my own pace - easy to use and understand format. May not be fast past enough for some but for myself smart way to learn and well worth the price for 12-week course. Just need to be sure to unsubscribe before renewal date. Check it out as well worth the effort and cost!Coursiv Limited
Date: 08/29/2025
Hello!
Thank you for sharing your experience! We're glad to hear that the course is helping you learn at your own pace and that you find the format easy to use. It's great to know that you see the value in the 12-week course.
If you have any questions or need assistance, feel free to reach out at [email protected]. We’re here to help!
Best regards,
Coursiv Customer Support TeamReview fromSam Y
Date: 08/21/2025
1 starCoursiv auto-renewed my 12-week subscription for $80, even though I found the product useless after a quick glance. Their refund policy technically covers only the first cycle and they refused to issue a refund. I pushed back and after a few refusals, they offered a 50% refund, but had to state how "exceptional" this circumstance is. This feels like a tactic to wring money from users via fine-print loopholes rather than provide a quality product. It's frustrating to be billed under that guise. Beware of their renewal practices—make sure you stop auto-renew immediately if you're curious enough to sign up, but better off not signing up at all.Coursiv Limited
Date: 08/29/2025
Hello,
We sincerely apologize for the frustration you’ve experienced with the renewal process and our refund policy. We understand your concerns, and we value your feedback.
Coursiv operates on a subscription-based model with automatic renewals, which is explained during the sign-up process. However, we recognize that this was not clearly communicated in your case, and we truly regret that it led to confusion.
We strive to ensure our products provide value to all users, and we are sorry to hear that the experience didn’t meet your expectations. While our refund policy typically covers only the first cycle, we do offer exceptions based on individual circumstances, as demonstrated in your case. We understand that this process can be frustrating, and we are continuously working to improve both our communication and our customer service practices.
Please feel free to reach out to us at [email protected] if you have any further concerns or need assistance. We genuinely appreciate your feedback, and we are committed to making improvements for all of our users.
Best regards,
Coursiv Customer Support TeamReview fromTonya L
Date: 08/19/2025
5 starsI think it is a great self paced dimple way of learning. Due to my financial situation I was canceling the program. But after reviewing it’s actually cheap compared to other programs. I learned a lot and earned a certification.Coursiv Limited
Date: 08/22/2025
Hello!
Thank you for your kind feedback! We’re thrilled to hear that you found the program helpful and that you earned a certification. We strive to make learning affordable and accessible, and we’re glad it turned out to be a great value for you. If you ever want to continue or need further support, feel free to reach out!
Cheers,
Coursiv Customer Support TeamReview fromSandra C
Date: 08/19/2025
1 starTitle: Misleading practices and unauthorized charges
Review:
I signed up for Coursiv expecting access to valuable learning content and tools. However, the reality is far from what is advertised. The platform does not deliver what it promises, and the content has little to no real value.
More importantly, I was charged twice: an initial fee of ¥3,000 (which I accepted) and an additional unauthorized charge of ¥4,999. This second charge was never clearly presented during the subscription process. Despite multiple attempts to resolve the issue directly with Coursiv, they refused to provide a refund, citing their internal policies.
This is not just disappointing — it is a deceptive practice, making money at the expense of customers through hidden or unclear charges.
I strongly advise others to avoid this company. They do not add any value with their courses or services and seem to profit primarily through questionable billing practices.Coursiv Limited
Date: 08/22/2025
Hello,
We sincerely apologize for the frustration and disappointment you've experienced. We understand your concerns regarding the charges and want to clarify that our platform operates on a subscription-based model, which is explained during the sign-up process. We take transparency very seriously, and we regret if this was not clear in your case.
We appreciate your feedback and will continue to work on improving our communication to ensure clarity moving forward. If you need further clarification or assistance, please feel free to contact us at [email protected].Best regards,
Coursiv Customer Support TeamReview fromLeah P
Date: 08/15/2025
4 starsI upgraded my AI skills with this learning platform that enhanced prompts and styles that can be essential for work etc. Also, I was amazed by creating documents that I needed and improved documentation on business development.Coursiv Limited
Date: 08/19/2025
Hello,
Thank you so much for your positive feedback! We’re thrilled to hear that Coursiv helped enhance your AI skills and made an impact on your work and business development. It’s great to know that our platform has been valuable to you! If you need any further support or have more questions, feel free to reach out to [email protected].
Best regards,
Coursiv Customer Support TeamReview fromBob A
Date: 08/14/2025
1 starPurchaser BEWARE. If you sign up for the $19.99 trial, Coursiv automatically signs you up for automated renewals at $39.99. They do this without your consent or knowledge. Coursiv content is not even good. It is all text learning. You can learn more by going to YouTube and watching videos of people describing the same AI platforms. Coursiv is a scam. DO NOT Purchase.Coursiv Limited
Date: 08/19/2025
Hello,
We apologize for the frustration you’ve experienced. Coursiv operates on a subscription model, and we strive to clearly communicate this during the sign-up process. We understand your concerns about the content, and we’re always looking for ways to improve. We truly appreciate your feedback and will work on enhancing the experience for future users.
If you have any further questions or concerns, please don’t hesitate to reach out to [email protected].Best regards,
Coursiv Customer Support TeamReview fromJenita D
Date: 08/12/2025
3 starsThis course only shows you samples of various ai’s. Lots of them are repetitive and there’s zero reason to go past the 30 day period. Be sure to unsubscribe as the will charge you $39.99 per month until you cancel.Coursiv Limited
Date: 08/19/2025
Hello,
We’re sorry to hear that the course didn’t meet your expectations. At Coursiv, we aim to provide valuable content, and your feedback is important to us. We do operate on a subscription model, and we strive to clearly communicate this during the sign-up process.
If you have any further questions or need assistance, please reach out to [email protected]. We’re here to help!
Best regards,
Coursiv Customer Support TeamReview fromLeandro M
Date: 08/11/2025
1 starIf I could give ZERO stars I would.
Here I am trying to better myself and wanting to purchase an AI Intro course.
After they give you 50% off discount off of the course you really want, they'll slap another separate charge of some "add-ons" you never wanted in the first place.
When you try to call them, there is no number to call, when you try to email them, you will continuously receive a response from a different person every time and they will stand by their false accusation that you did sign up for the "Add-ons", they will make you feel crazy that you signed up voluntarily for the Add- ons even though I MADE sure you not have any additional charges.
Complete and total scam, stay away from Coursiv or Edulagoon Digital Corp. They are worse than airline traps.......I just want my money back and I will make sure every platform hears about this scam of a companyCoursiv Limited
Date: 08/19/2025
Hello,
We sincerely apologize for the confusion and frustration caused. To clarify, the add-ons are designed to enhance the learning experience by providing additional resources, but they are entirely optional. We strive to communicate all associated costs upfront, and it’s always our goal to provide a clear understanding of any additional charges.
We’ve reviewed your case and confirmed that the last payment has been refunded. Your feedback is important to us, and we are committed to making our communication clearer for future users.
If you have any further concerns or questions, please reach out to [email protected].Best regards,
Coursiv Customer Support TeamReview fromBrian K
Date: 08/09/2025
5 starsAs a retiree, I was apprehensive about learning this new technology.
Probably terrified is a better term.
Because of the platform and programmed learning methodology, learning AI is easy and engaging, plus a lot of fun.
Well worth the price.
Thanks
BKCoursiv Limited
Date: 08/19/2025
Hello,
Thank you so much for your kind words! We’re thrilled to hear that you’ve found learning AI easy, engaging, and even fun! It’s never too late to start, and we’re glad the platform is helping you along the way. If you need any further support, don’t hesitate to reach out. Keep up the great work!
Best regards,
Coursiv Customer Support Team
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