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Business Profile

Tax Consultant

ATS Tax Group, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Consultant.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Scam of A company. Employees and Owners are all working together to deceive Americans of thousands of dollars. Names of people i have so far that scammed me from there are ****** ******* ***** ******* ******* ****** - LEAD SCAMMER ***** ******** - Works closely with ******* ******** complaints **** ****** - *************** ******** - Account Mgr. ****** ***** - Account Manager ******* ******** - Account Manager **** ***** - Intake specialist **** ***** - Contract processing Johnniessa ******* - **************** Rep ** story is the same as every other 1 star review. This group of scammers are fraudsters and deserve jail time. Currently contacting AGs in both ***** and LA to investigate them. People above all handled my information and participated in the scam. You cannot hide behind the owners whilst participating in the scam if you are willingly participating in defrauding Americans. I encourage all victims to list names as well. We need to expose these people. ** case is of 15k, They have spent months promising to collect and show the work they insist has been done, and none has been supplied. I have dozens of emails asking for it. $15,000 worth of work was not completed. They will use deceptive practices using and wasting your time. STAY AWAY from this company. Carefully research their names when you decide to look for a tax lawyer. From my investigations they are working under multiple companies. I just discovered GetATaxLawyer dot com. -- ******* ****** and a few more *** there too. Same exact customer complaints. ************************************************************************************************************************************* listed business management for GATL is as follows: ******************* Mr. ***** *******, CEO Mr. ******* ******, Manager of Client Services Ms. ***** ********, Manager of Client Services Mr. ****** *****, ******************** *****, Reputation Manager other email handles associated with these people are: @********* @atstaxgroup @*********

    Customer Answer

    Date: 03/12/2025

    this was the additional services agreement that they made me sign and pay them an additional $4,000.00

  • Initial Complaint

    Date:02/18/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has taken more than 500K from me to work on my back taxes. They have not contacted the *** at all about my case. They asked for more money today. I have given them my whole retirement money

  • Initial Complaint

    Date:11/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ats is a fraudulent tax agency, they defrauded my and did not render the services agreed upon. They continue to take automated payments out of my account.

  • Initial Complaint

    Date:04/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Wednesday, March 13, 2024, my elderly mother, ***********************, informed me all of their savings more than $50,000 - was gone. She said she and my father got into some income tax trouble several years ago and that she agreed to let ATS Tax Group help them out of this issue. She believed the *** was threatening to put a lien on their property, which is in my name, for some unpaid income taxes dating back to 2012, the last year my father was able to work. However, we have no evidence the *** is actively collecting on tax debt. There are no liens nor have we received correspondence from the *** in the two years they have lived in *******. From June through November of 2023, my mother paid ATS Tax Group $54,905 through bank transfers from their checking account.I have requested information from ATS Tax Group regarding all of these services they said they would provide and am waiting for them to respond. However, it has been 3 weeks and I have not received any of it. I have full ***** of ******** for both of my parents.I firmly believe ATS Tax Group took advantage of my elderly mother through fear tactics and price gouging, only stopping with new service agreements when she ran out of money. They told her she may receive a $3,000 refund but have not offered details on when or why. Sometime around March 11th, ATS Tax Group told my mother that the case was complete and that they were sending confirmations in the mail. We are still waiting for those confirmations.ATS Tax Group has offices in ***********, **********, as well as *********, ******. Complaints are being filed with attorneys general in both states.

ATS Tax Group, LLC is NOT a BBB Accredited Business.

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