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Business Profile

Tablet Equipment

Go Gadgets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tablet Equipment.

Complaints

This profile includes complaints for Go Gadgets's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Go Gadgets has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Go Gadgets

      5030 Paradise Rd STE B202 Las Vegas, NV 89119-1213

    • Go Gadgets

      633 N Decatur Blvd STE G Las Vegas, NV 89107-1943

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid ****** for iPad repair of charger port. Unit was returned with a broken screen and the sales person threatened to beat up my son. Picked up my item on 4/3/2023

    • Initial Complaint

      Date:01/17/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      1) In August 2022 I was charged $79.98 for something I never ordered.2) Then in 09/2022 I was charged $199.75 for an auto shipment of diet gummies which I never agreed to auto ship.. I returned the $199.75 in 10/2022. GoGadgets never recredited me $199.75. I have called my charge card company multiple times and they refuse to adjust my charge card account. Go Gadgets is responsible and owes me a total of $279.73. AND I WANT THIS PAID TO ME POST HASTE.

    • Initial Complaint

      Date:10/26/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a set of wireless earbuds, order number PRE363780-1. The order was shipped to ********* then to ************, **, and I was told it could not be shipped due to an incorrect address. I called the company customer service, and they told me that the address was to *********************, ***************************************************************************************************************. I went to the post office to get a copy of the tracking history, and they said the address was **************************************************************************************************. The tracking history from the post office should not be different from what the company's customer service tells me. I requested a refund on this item, and the customer service told me they are only the third-party billing company. After reading the company refund policy, I only have 30 days to complete the refund request, and according to the post office, I cannot track the package as it is being returned because the number may have been covered up. I would like a refund, and it does not appear they will do that.

    Go Gadgets is NOT a BBB Accredited Business.

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