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Business Profile

Smoking Products

Hemper

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smoking Products.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Ashley B

    Date: 10/22/2023

    I was sent the completely wrong thing. Ordered gummies and received a smoking cartridge. Left several voicemails because their agents are always “busy”. I’m convinced they don’t have any. Also used their “chat” option of course, agents were busy. Sent SEVERAL emails and nothing. Been over a month now. DO NOT WASTE YOUR TIME BUYING FROM THIS COMPANY!!!

  • Anna G

    Date: 09/30/2023

    I asked to return something bc I can’t take it due to finding out im pregnant and they said I could send it back but when I asked for the address they have quit responding. Won’t ever order from them again that’s for sure

  • Sean C

    Date: 05/09/2023

    Hemper was running a sale in April if you purchase certain amounts you got a tiered gift. When I
    added the April box it said I qualified for the free tier bundle. That was the only reason I purchased
    was because it showed I was getting my box plus the free bundle. My order history on their website
    shows the free bundle and also my packing slip when I received my box but no bundle. When I
    reached out to customer service about it , no mention of it being cancelled to me occurred . It took me
    over a month to get them to tell me it was a mistake in their system and they changed my order. I
    never had any form of communication from them from the time I ordered to the time I received my
    partial order which was 20days. I would just like the products I was under the impression I was ordering .

  • Skyler S

    Date: 12/13/2022

    Refused to refund an order that I did not approve. Said they issued store credit in the amount to my account. They deleted my account and I cannot access the store credit they claim to have given me.

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